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The IT productivity paradox revisited: technological determinism masked by management method?

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  • Stuart Macdonald

Abstract

The productivity paradox in information technology is that investment in IT does not seem to be reflected in increased productivity. There is a host of possible explanations, but little consensus on which are responsible, or even on whether the paradox still exists - if it ever really did. This paper also considers a further matter whether the waves of management methods accompanying investment in IT have been determined not so much by organisational requirements as by the opportunities offered by IT, by crude, old-fashioned technological determinism, in fact. This might help explain why so many of these methods seem to fail in terms of the organisational requirements by which they are justified.

Suggested Citation

  • Stuart Macdonald, 2002. "The IT productivity paradox revisited: technological determinism masked by management method?," International Journal of Information Technology and Management, Inderscience Enterprises Ltd, vol. 1(1), pages 1-29.
  • Handle: RePEc:ids:ijitma:v:1:y:2002:i:1:p:1-29
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    Cited by:

    1. Morell, Jonathan A., 2003. "Evaluating the impact of an electronic business system in a complex organizational setting: the case of Central Contractor Registration," Evaluation and Program Planning, Elsevier, vol. 26(4), pages 429-440, November.

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