IDEAS home Printed from https://ideas.repec.org/a/ids/ijeded/v11y2020i1p1-26.html
   My bibliography  Save this article

Organisational communication in higher educational institutions: scale development and validation

Author

Listed:
  • Kriti Priya Gupta
  • Ruby Sengar

Abstract

Many researchers have generated instruments to assess communication at an organisational level. Although these scales are alluring, but still, there is a scarcity of valid and reliable constructs to measure organisational communication (OC) from all perspectives. Therefore, this study is trying to deduce the factors of OC scale and develop a construct to assess communication in higher educational institutions (HEI). Item generation and scale refinement for OC construct involve survey of faculty members working with various HEIs in Delhi - National Capital Region, followed by construct, divergent, convergent, nomological and cross-validation using 576 faculty members, resulting in an organisational communication scale for higher educational institutions (OCHE). The empirical results indicate that the OCHE scale consists of four dimensions namely communication structure, style, behaviour, and barriers. The proposed OCHE scale can serve as an indicative tool that enables the authorities of HEIs to monitor and manage the internal communication practices within their organisations.

Suggested Citation

  • Kriti Priya Gupta & Ruby Sengar, 2020. "Organisational communication in higher educational institutions: scale development and validation," International Journal of Education Economics and Development, Inderscience Enterprises Ltd, vol. 11(1), pages 1-26.
    • Handle: RePEc:ids:ijeded:v:11:y:2020:i:1:p:1-26
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=104283
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijeded:v:11:y:2020:i:1:p:1-26. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=346 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.