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The role of information and communication technology in small Italian logistics enterprises

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  • Pietro Evangelista
  • Edward Sweeney

Abstract

Information and communication technology (ICT) is widely regarded as a key integration enabler in contemporary supply chain configurations. Furthermore, recent years have seen the vertical disintegration of supply chains as increasing numbers of manufacturers and retailers outsource significant parts of their supply chain functionality. In this environment, third party logistics (3PLs) providers – the majority of which are small companies – play a pivotal role. This raises important questions about the usage of ICT in this sector. However, there is a paucity of research in the field of small 3PLs with little empirical investigation into the usage of ICT by such firms. This article presents the results of a survey on ICT systems usage in a sample of small Italian 3PLs. The results provide a technological profile of the surveyed companies as well as an analysis of the role of ICT in customising services and of the factors influencing technology adoption.

Suggested Citation

  • Pietro Evangelista & Edward Sweeney, 2009. "The role of information and communication technology in small Italian logistics enterprises," International Journal of Business and Systems Research, Inderscience Enterprises Ltd, vol. 3(1), pages 1-18.
    • Handle: RePEc:ids:ijbsre:v:3:y:2009:i:1:p:1-18
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    Cited by:

    1. Saidi, Samir & Mani, Venkatesh & Mefteh, Haifa & Shahbaz, Muhammad & Akhtar, Pervaiz, 2020. "Dynamic linkages between transport, logistics, foreign direct Investment, and economic growth: Empirical evidence from developing countries," Transportation Research Part A: Policy and Practice, Elsevier, vol. 141(C), pages 277-293.
    2. Yanfeng Liu & Miao Su & Jinjing Zhao & Sally Martin & Kum Fai Yuen & Choong-Bae Lee, 2023. "The determinants of China’s outward foreign direct investment: a vector error correction model analysis of coastal and landlocked countries," Economic Change and Restructuring, Springer, vol. 56(1), pages 29-56, February.

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