Cultural transformation through the implementation of a 'happiness program' within a UAE Government aviation entity

The study examines the antecedents of employee happiness and wellbeing at a government aviation entity in the UAE. The key findings included identifying key challenges that affect employee happiness, wellbeing, and performance. The findings led to developing and implementing an objective decision-making tool introduced to stimulate employees' productivity by proactively enhancing morale and happiness. Strategic guidelines were developed including improving organisation leadership in making effective decisions through the delegation of authority to act, providing clarity to employees to execute their tasks, and providing tools to measure performance and happiness. The knowledge contribution of the study is the emphasis on employee wellbeing as a critical component in ensuring organisational effectiveness, while efficiently delivering their mandates to the organisation's key stakeholders.