IDEAS home Printed from https://ideas.repec.org/a/ids/ijbpma/v13y2012i3-4p294-311.html
   My bibliography  Save this article

Managing airline productivity using data envelopment analysis

Author

Listed:
  • Dauw-Song Zhu
  • Chih-Te Lin
  • Chieh-Ju Yang
  • Kuo-Chung Chang

Abstract

This study evaluated the operation performance of domestic airlines based on data envelopment analysis in terms of cost-efficiency, service-effectiveness and cost-effectiveness for each company. The result shows the following: firstly, the rank of performance is from the top UNI followed by FAT, MDN, and TNA in last. Secondly, the four domestic airlines performed well from a service-effectiveness perspective. The rank of performance on service-effectiveness is from the top TNA followed by FAT, MDN, and UNI in last. Thirdly, the four domestic airlines performed well in terms of cost-effectiveness. The rank of performance on cost-effectiveness is from the highest TNA followed by FAT, UNI, and MDN in last. None of the airlines performed well from the perspective of cost-efficiency, service-effectiveness and cost-effectiveness. Lastly, the TNA airline was shown to be the most efficient and effective company.

Suggested Citation

  • Dauw-Song Zhu & Chih-Te Lin & Chieh-Ju Yang & Kuo-Chung Chang, 2012. "Managing airline productivity using data envelopment analysis," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 13(3/4), pages 294-311.
    • Handle: RePEc:ids:ijbpma:v:13:y:2012:i:3/4:p:294-311
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=47297
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijbpma:v:13:y:2012:i:3/4:p:294-311. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=3 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.