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E-governance diffusion in the telecenters of Karnataka - a gender analysis

Author

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  • Lakshmi Shankar Iyer
  • R.N. Subba Rao

Abstract

E-governance is the interaction between a government and its citizens to deliver services in an efficient manner by means of information technology and telecommunication. The current study takes into account three aspects namely - economical, governance and services that impact the e-governance diffusion in the telecenters set up at the hobli level of Karnataka state. A framework is created with these aspects and validated through the present study. The study explores whether gender differentials exist in the e-governance diffusion process. The research adds up to the literature in establishing that gender differentials disappear when the e-governance is in the stage of maturity. One-way ANOVA is used to identify the gender differentials in e-governance diffusion through the NadaKacheri centres of Karnataka. The study proposes policy changes by the government to render better services and governance to the citizens.

Suggested Citation

  • Lakshmi Shankar Iyer & R.N. Subba Rao, 2017. "E-governance diffusion in the telecenters of Karnataka - a gender analysis," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 24(4), pages 452-468.
    • Handle: RePEc:ids:ijbisy:v:24:y:2017:i:4:p:452-468
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