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Determinants Of Work Engagement During Pandemic: The Case Of Islamic Banking Workers

Author

Listed:
  • Syayyidah Maftuhatul Jannah

    (UIN Sunan Kalijaga Yogyakarta, Indonesia)

  • Rasistia Wisandianing Primadineska

    (Sekolah Tinggi Ilmu Manajemen YKPN, Indonesias)

Abstract

This study analyzes the role of emotional intelligence and resilience in work engagement of employees in the Islamic banking industry during the Covid-19 pandemic. To this end, it gathers data from 364 Islamic bank employees. Using the PLS-SEM for data analysis, the results show positive and significant effects of emotional intelligence and resilience on the work engagement. The emotional intelligence also had a positive influence on resilience. This shows that positive forces from within the individual affect the productivity of organizational members during current pandemic. The implication of the results of this study for management is the need for special attention toward developing the positive potential of individuals so that each member of the organization has good emotional intelligence and resilience.

Suggested Citation

  • Syayyidah Maftuhatul Jannah & Rasistia Wisandianing Primadineska, 2022. "Determinants Of Work Engagement During Pandemic: The Case Of Islamic Banking Workers," Journal of Islamic Monetary Economics and Finance, Bank Indonesia, vol. 8(4), pages 551-576, December.
  • Handle: RePEc:idn:jimfjn:v:8:y:2022:i:4d:p:551-576
    DOI: https://doi.org/10.21098/jimf.v8i4.1433
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    More about this item

    Keywords

    Emotional intelligence; Resilience; Work engagement; Islamic banking;
    All these keywords.

    JEL classification:

    • I12 - Health, Education, and Welfare - - Health - - - Health Behavior
    • I31 - Health, Education, and Welfare - - Welfare, Well-Being, and Poverty - - - General Welfare, Well-Being
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity

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