Job Satisfaction In The Maquiladora Industry Satisfaccion Laboral En Industria Maquiladoras

In the 2018 World Competitiveness Yearbook, prepared by the Institute for Management Development (IMD), Mexico is in 48th position. factors included in this classification include, among others, skilled labor in companies and favorable working environment. Job satisfaction is one of the basic factors to achieve competitiveness in companies. The object of this research is to identify the levels of satisfaction of employees in maquiladoras of the automotive industry in the region of Matamoros. We further propose strategies focused on increasing employee satisfaction. The methodology used was descriptive, quantitative and transverse. The sample was not probabilistic and for convenience, the survey was applied to 5 companies including 32 automotive maquiladoras resulting in 150 instruments. An organizational climate questionnaire with 10 dimensions and 30 items with Likert scale responses was used. Results obtained confirm the need to establish strategies that increase employee satisfaction and business competitiveness of companies