Managerial Competencies In The Hotel Industry: The Case Of Three Municipalities Of The State Of Morelos Competencias Gerenciales En El Sector Hotelero: El Caso De Tres Municipios Del Estado De Morelos

The current business environment is characterized by its high competitiveness and dynamism. Companies must develop strategies that use resources in an effective and efficient way. In this sense, human capital begins to have a strategic role within business activity. Hence the importance of defining the skills and/or managerial competencies in companies. The present study was carried out during the first four-month period of 2019 comprising a sample of 72 economic units of the tourism industry. Study subjects were in the hotel industry in the municipalities of Cuernavaca, Jiutepec and Tepoztlán in the State of Morelos. We consider both, hotels without other integrated services and hotels with other integrated services. The Kaiser-Meyer-Olkin Measure (KMO) test was used to determine the correlation between management skills. Results indicate that managerial skills are positively correlated. The highest degree of significance being for decisions with sensitivity, followed by correlation between initiative with adaptability and tenacity. The least significant positive correlation is decision with adaptability.