The Mediating Role Of Favoritism In The Effect Of Informal Relationships On Social Loafing In Organizations

Informal relationships are characterized as situations that lack clearly defined boundaries, may emerge in various ways, and are based on different underlying reasons. This unofficial network of relationships can be considered a precursor to various behaviors within organizations. Such informal ties, usually formed between managers and employees, are often regarded as the starting point for behaviors such as social loafing and favoritism. This study was conducted to determine the mediating role of favoritism in the effect of informal relationships on social loafing. A quantitative research design was adopted, and the sample consisted of SMEs operating in Kırşehir, Turkey. Convenience sampling was employed, resulting in data collected from 443 SME employees. The data were analyzed using the Smart-PLS software, through which a structural equation model was constructed. The findings indicate that favoritism partially mediates the effect of informal relationships on social loafing within organizations. Additionally, it was found that informal relationships negatively affect both social loafing and favoritism. Furthermore, favoritism was found to have a positive effect on social loafing. The results suggest that informal relationships do not disrupt organizational functioning. On the contrary, it can be stated that informal relationship networks contribute to accomplishing tasks in ways that benefit organizations.