IDEAS home Printed from https://ideas.repec.org/a/gei/journl/v2y2015i2p274-289.html
   My bibliography  Save this article

The Impact of Structural Empowerment on Organizational Citizenship Behavior-Organization and Job Performance: A Mediating Role of Burnout

Author

Listed:
  • Hina Jaffery, Hassan Farooq

    (National University of Modern Languages Lahore, Pakistan)

Abstract

The banking sector employees are usually exposed to potential job burnout which impacts their employee performance. This study examined the impact of structural empowerment on organizational citizenship behavior-organization (henceforth, OCBO) and job performance and further examined the mediating effect of job burnout in the relationships of structural empowerment, OCBO and job performance. In this study, data from 282 employees was taken from four banks: both public and private sectors. Two stage sampling technique was carried out to collect data. In the first stage probability cluster sampling and in the second stage convenience sampling was used. Different data analysis techniques like correlation, regression analysis, were used to test the four hypotheses of the study. Findings show that there are strong positive relationships of structural empowerment with OCBO and job performance. It has also proved that job burnout strongly mediates the relationship of structural empowerment and organizational citizenship-behavior (OCBO) and weakly mediates the relationship between structural empowerment and job performance. The findings would help the HR executives of the organizations to formulate future development to combat the burnout and ensure effective overall performance of employees through structurally empowering them.

Suggested Citation

  • Hina Jaffery, Hassan Farooq, 2015. "The Impact of Structural Empowerment on Organizational Citizenship Behavior-Organization and Job Performance: A Mediating Role of Burnout," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 2(2), pages 274-289, October.
  • Handle: RePEc:gei:journl:v:2:y:2015:i:2:p:274-289
    as

    Download full text from publisher

    File URL: http://geistscience.com/JMS/Issue2-15/Article2/JMS1502204.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. M. Shahnawaz Adil, 2014. "Impact of Leader's Change-Promoting Behavior on Readiness for Change: A Mediating Role of Organizational Culture," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 1(2), pages 102-123, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Muhammad Shahnawaz Adil, Kamal bin Ab Hamid, 2017. "Impact of Individual Feelings of Energy on Creative Work Involvement: A Mediating Role of Leader-Member Exchange," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 4(1), pages 82-105, March.
    2. Muhammad Shahnawaz Adil, Muhammad Owais, Ambreen Qamar, 2018. "Impact of Occupational Stress, Interpersonal Trust, and Organizational Commitment on Valence, OCB and Job Satisfaction: A Variance-Based SEM Analysis," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 5(1), pages 38-61, March.
    3. Muhammad Khuram Khalil & Umaporn Muneenam, 2021. "Total Quality Management Practices and Corporate Green Performance: Does Organizational Culture Matter?," Sustainability, MDPI, vol. 13(19), pages 1-27, October.
    4. Hina Jaffery, Hassan Farooq, 2015. "The Impact of Structural Empowerment on Organizational Citizenship Behavior-Organization and Job Performance: A Mediating Role of Burnout," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 2(2), pages 273-288, October.
    5. Misheck Musaigwa & Vivence Kalitanyi, 2023. "Examining the leadership approaches adopted by Fintech management when implementing organizational change prompted by digital transformation," Technology audit and production reserves, PC TECHNOLOGY CENTER, vol. 4(4(72)), pages 20-27, August.
    6. Misheck Musaigwa, 2023. "The Role of Leadership in Managing Change," International Review of Management and Marketing, Econjournals, vol. 13(6), pages 1-9, November.
    7. repec:gei:journl:v:4:y:2017:i:1:p:102-125 is not listed on IDEAS
    8. Sarah Al-Shamali & Ahmed Al-Shamali & Ahmad Alsaber & Anwaar Al-Kandari & Shihanah AlMutairi & Amer Alaya, 2022. "Impact of Organizational Culture on Academics’ Readiness and Behavioral Intention to Implement eLearning Changes in Kuwaiti Universities during COVID-19," Sustainability, MDPI, vol. 14(23), pages 1-16, November.
    9. Zimbelachew Masresha Engida & Abebe Ejigu Alemu & Meselu Alamnie Mulugeta, 2022. "The effect of change leadership on employees’ readiness to change: the mediating role of organizational culture," Future Business Journal, Springer, vol. 8(1), pages 1-13, December.
    10. Zulqurnain Ali, Madeeha Bashir, Aqsa Mehreen, 2019. "Managing Organizational Effectiveness through Talent Management and Career Development: The Mediating Role of Employee Engagement," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 6(1), pages 62-78, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gei:journl:v:2:y:2015:i:2:p:274-289. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Imtiaz ARIF (email available below). General contact details of provider: https://geistscience.com/JMS/index.php .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.