Is Customer Orientation of Employees Sustainable? A Moderated Mediation Analysis
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- Jana Craft, 2013. "A Review of the Empirical Ethical Decision-Making Literature: 2004–2011," Journal of Business Ethics, Springer, vol. 117(2), pages 221-259, October.
- Crystal Hoyt & Terry Price, 2015. "Ethical Decision Making and Leadership: Merging Social Role and Self-Construal Perspectives," Journal of Business Ethics, Springer, vol. 126(4), pages 531-539, February.
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Keywords
customer orientation; unethical decision-making; emotional dissonance; occupational differences;All these keywords.
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