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The Impact of Technological Developments on Remote Working: Insights from the Polish Managers’ Perspective

Author

Listed:
  • Maria Urbaniec

    (Department of Entrepreneurship and Innovation, Cracow University of Economics, Rakowicka 27, 31-510 Krakow, Poland)

  • Agnieszka Małkowska

    (Department of Real Estate and Investment Economics, Cracow University of Economics, Rakowicka 27, 31-510 Krakow, Poland)

  • Hanna Włodarkiewicz-Klimek

    (Institute for Management and Information Systems, Poznan University of Technology, Rychlewskiego 2, 60-965 Poznań, Poland)

Abstract

“Stay at home” orders during the COVID-19 pandemic radically changed the day-to-day operations of many organizations and moved employees from offices to homes. The sudden crisis forced companies to reformulate their operations. Enabling employees to work from home has become a necessity for both business continuity and survival. The unexpected crisis has also proved to be beneficial for some aspects of economic activity. This research focuses on identifying and measuring the benefits of and barriers to remote work from an organizational perspective, as perceived by managerial staff in Poland. We investigate the factors that influence the assessment of the scale of benefits of and barriers to remote working. The study examines the impact of various factors on the benefits of and barriers to remote working, such as a company’s previous experience with remote working, the support provided to employees by the company, the monitoring of remote working effects, and the implementation of new IT tools. These results suggest that the way the company and employees are managed in a crisis, the approach of superiors to the evaluation and control of effects on work, and the adaptation of support to the real needs of employees, all play fundamental roles. The factors examined that influence the perceived benefits of or barriers to remote working from an organization’s perspective contribute to adoption theory.

Suggested Citation

  • Maria Urbaniec & Agnieszka Małkowska & Hanna Włodarkiewicz-Klimek, 2022. "The Impact of Technological Developments on Remote Working: Insights from the Polish Managers’ Perspective," Sustainability, MDPI, vol. 14(1), pages 1-18, January.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:1:p:552-:d:717956
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    Citations

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    Cited by:

    1. Henryk Wojtaszek & Ireneusz Miciuła & Miłosz Gac & Dominik Kabus & Robert Balcerzyk & Jerzy Będźmirowski & Anna Kowalczyk, 2023. "Social and Environmental Responsibility Manager on the Example of Companies from Poland and Germany," Sustainability, MDPI, vol. 15(19), pages 1-26, September.
    2. Douglas Chiguvi & Keneilwe Bakani & Thuso Sepepe, 2023. "Examining the effects of remote work arrangements implemented during the COVID-19 pandemic on the overall wellness of employees at Botswana Unified Revenue Services (BURS)," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 12(6), pages 367-379, September.
    3. Douglas Chiguvi & Keneilwe Bakani & Segolame Kalayakgosi, 2023. "The Impact of Covid-19 on Employees' Work-Life Balance: A Case Study of Botswana Unified Revenue," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 12(6), pages 118-133, September.
    4. Sadia Kausar & Rabbia Arshad & Ismat Munir, 2024. "Remote Work and Employee Engagement in the Post COVID-19 Era: A Qualitative Study," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 13(2), pages 1059-1064.
    5. Agnieszka Janik & Adam Ryszko, 2023. "Sustainability Reporting during the Crisis—What Was Disclosed by Companies in Response to the COVID-19 Pandemic Based on Evidence from Poland," Sustainability, MDPI, vol. 15(17), pages 1-54, August.

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