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Emotional Durability Design Nine—A Tool for Product Longevity

Author

Listed:
  • Merryn Haines-Gadd

    (School of Architecture and Design, University of Brighton, Brighton BN2 4AT, UK)

  • Jonathan Chapman

    (School of Design, Carnegie Mellon University, Pittsburgh, PA 15213, USA)

  • Peter Lloyd

    (School of Architecture and Design, University of Brighton, Brighton BN2 4AT, UK)

  • Jon Mason

    (Philips Lighting, 5657 AE Eindhoven, The Netherlands)

  • Dzmitry Aliakseyeu

    (Philips Lighting, 5657 AE Eindhoven, The Netherlands)

Abstract

How can we develop products that consumers want to use for longer? The lifetime of electrical products is an ongoing concern in discussions about the circular economy. It is an issue that begins at an industry level, but that directly influences the way in which consumers use and discard products. Through a series of workshops and knowledge exchange sessions with Philips Lighting, this paper identifies which design factors influence a consumer’s tendency to retain their products for longer. These were distilled into a guiding framework for new product developers—The Emotional Durability Design Nine—consisting of nine themes: relationships, narratives, identity, imagination, conversations, consciousness, integrity, materiality, and evolvability. These nine themes are complemented by 38 strategies that help in the development of more emotionally engaging product experiences. We propose that the framework can be applied at multiple points during the new product development process to increase the likelihood that ‘emotion building’ features are integrated into an end product.

Suggested Citation

  • Merryn Haines-Gadd & Jonathan Chapman & Peter Lloyd & Jon Mason & Dzmitry Aliakseyeu, 2018. "Emotional Durability Design Nine—A Tool for Product Longevity," Sustainability, MDPI, vol. 10(6), pages 1-19, June.
    • Handle: RePEc:gam:jsusta:v:10:y:2018:i:6:p:1948-:d:151737
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    References listed on IDEAS

    as
    1. Nicole van Nes & Jacqueline Cramer, 2005. "Influencing product lifetime through product design," Business Strategy and the Environment, Wiley Blackwell, vol. 14(5), pages 286-299, September.
    2. Mariale Moreno & Carolina De los Rios & Zoe Rowe & Fiona Charnley, 2016. "A Conceptual Framework for Circular Design," Sustainability, MDPI, vol. 8(9), pages 1-15, September.
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    Cited by:

    1. Louise Møller Haase & Line Sand Lythje, 2022. "User Strategies for Prolonging Product Lifetimes: A New Starting Point for Circular Conceptual Design," Sustainability, MDPI, vol. 14(22), pages 1-18, November.
    2. Lea Becker Frahm & Linda Nhu Laursen & Christian Tollestrup, 2022. "Categories and Design Properties of Inherited Long-Lasting Products," Sustainability, MDPI, vol. 14(7), pages 1-16, March.

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