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From Othering to Understanding: Participatory Design as a Practice of Critical Design Thinking

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  • Naureen Mumtaz

    (Department of Information Design, School of Communication Studies, Faculty of Business, Communication Studies and Aviation, Mount Royal University, Calgary, AB T3E 6K6, Canada)

Abstract

Every act of design tells a story about who belongs, who is seen, and who is heard. This paper looks at how participatory design-based research (PDR), practiced with relational care and reflexivity, can help shift interactions among marginalized youth from urban Indigenous and newcomer immigrant communities in Canada from othering toward understanding. Moving beyond surface-level celebrations of multiculturalism, the study frames design as a relational and ethical practice, one that surfaces assumptions, holds space for difference, and creates openings for intercultural dialogue. The study draws on a series of design circles (d.circles) in which youth co-created visual communication artefacts reflecting their lived experiences. These artefacts became catalysts for dialogue, enabling participants to challenge stereotypes, articulate concerns, and develop shared perspectives. Reflexivity was integral to the process, guiding both participants and the facilitator to consider power, positionality, and relational accountability throughout. Findings show that participatory design, grounded in Indigenous relational principles and participatory action research, can unsettle dominant narratives, foster mutual recognition, and support youth-led meaning-making. This work contributes to emerging conversations that position design thinking as a practice of ethical engagement rather than a tool for problem-solving alone. The learnings from this study show how critically practiced PDR can cultivate more inclusive and socially responsive pathways for intercultural understanding to take shape.

Suggested Citation

  • Naureen Mumtaz, 2026. "From Othering to Understanding: Participatory Design as a Practice of Critical Design Thinking," Societies, MDPI, vol. 16(1), pages 1-21, January.
  • Handle: RePEc:gam:jsoctx:v:16:y:2026:i:1:p:22-:d:1838714
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