Exploring Staff Experiences of Rainbow Office Hours: An LGBTQIA+ Inclusive Initiative in Higher Education—“I’m Gay at Home, but I’m also Gay at Work”

Students are more likely to disclose their sexual orientation or gender identity with university staff compared to staff in high school or college. For some, higher education (HEI) offers the first opportunity to encounter “out” LGBTQIA+ role models, whose visibility can positively influence both students and colleagues. Rainbow Office Hours is an initiative that offers students a supportive, informal opportunity to engage with LGBTQIA+ staff. At a HEI in southwest England, LGBTQIA+ staff and allies were invited to host Rainbow Office Hours during LGBTQIA+ History Month. This research, using semi-structured interviews, is the first to explore the lived experience of staff hosting Rainbow Office Hours. Findings highlighted the impact on staff identity, professional connectedness, and students, as well the importance of visibility, validation, and allyship. Policy and practice recommendations are offered to strengthen LGBTQIA+ inclusion and address the emotional labour and under-recognised workload of equality, diversity, and inclusion activities that is regularly undertaken by minoritised identities. The research highlights the reciprocal benefits of such initiatives for students and staff, emphasising the need for sustained institutional commitment beyond celebratory months.