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Employee Involvement and Commitment in Internal Communication

Author

Listed:
  • Galvão Meirinhos

    (LABCOM-IFP, University of Trás-os-Montes e Alto Douro—UTAD, 5000-801 Vila Real, Portugal)

  • António Cardoso

    (Department of Business and Communication Sciences (DBCS), University of Fernando Pessoa, Praça 9 de Abril, 349, 4249-004 Porto, Portugal)

  • Rui Silva

    (CETRAD Research Center, University of Trás-os-Montes e Alto Douro—UTAD, 5000-801 Vila Real, Portugal)

  • Reiville Rêgo

    (Campus Tomé Açu Department, Universidade Federal Rural da Amazônia—UFRA, Tomé Açu 68680-000, Brazil)

  • Márcio Oliveira

    (NECE-Research Center in Business Sciences, University of Beira Interior, 6201-001 Covilha, Portugal)

Abstract

This research project aims to analyze the importance of internal communication in organizations in Benguela (Angola) and to determine its impact on employee engagement and commitment to the organization. To this end, an exploratory study was conducted using a quantitative methodology. In this scope, a questionnaire was applied to 250 employees of the organizations, seeking to evaluate employees as internal consumers; internal communication in terms of tools, means and communicative effectiveness, as well as internal communication management and employee satisfaction. The results demonstrate the need for internal communication to engage and commit the company’s employees, where organizations are increasingly concerned with the management of their human resources.

Suggested Citation

  • Galvão Meirinhos & António Cardoso & Rui Silva & Reiville Rêgo & Márcio Oliveira, 2022. "Employee Involvement and Commitment in Internal Communication," Social Sciences, MDPI, vol. 11(9), pages 1-23, September.
    • Handle: RePEc:gam:jscscx:v:11:y:2022:i:9:p:423-:d:916757
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