IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v17y2020i8p2730-d346221.html
   My bibliography  Save this article

Fostering Health Literacy Responsiveness in a Remote Primary Health Care Setting: A Pilot Study

Author

Listed:
  • Rachael Laing

    (Western Australian Centre for Rural Health, School of Population and Global Health, The University of Western Australia, Karratha, WA 6714, Australia)

  • Sandra C Thompson

    (Western Australian Centre for Rural Health, School of Population and Global Health, The University of Western Australia, Geraldton, WA 6530, Australia)

  • Shandell Elmer

    (Centre for Global Health and Equity, Swinburne University of Technology, Hawthorn, VIC 3122, Australia)

  • Rohan L Rasiah

    (Western Australian Centre for Rural Health, School of Population and Global Health, The University of Western Australia, Karratha, WA 6714, Australia)

Abstract

Primary healthcare organisations have an important role in addressing health literacy as this is a barrier to accessing and utilising health care. Until recently, no organisational development tool operationalising health literacy in an Australian context existed. This research evaluated the efficacy of the Organisational Health Literacy Responsiveness (Org-HLR) tool and associated assessment process in a primary healthcare organisation in the Pilbara region of Western Australia. This study utilised a sequential explanatory mixed methods research design incorporating the collection and analysis of data in two phases: (1) Pre- and post-survey data and; (2) seven semi-structured interviews. Survey results showed that participants’ confidence in core health literacy concepts improved from baseline following the intervention. Analysis of the interview data revealed participants’ initial understanding of health literacy was limited, and this impeded organisational responsiveness to health literacy needs. Participants reported the workshop and tool content were relevant to their organisation; they valued involving members from all parts of the organisation and having an external facilitator to ensure the impartiality of the process. External barriers to improving their internal organisational health literacy responsiveness were identified, with participants acknowledging the management style and culture of open communication within the organisation as enablers of change. Participants identified actionable changes to improve their organisational health literacy responsiveness using the process of organisational assessment and change.

Suggested Citation

  • Rachael Laing & Sandra C Thompson & Shandell Elmer & Rohan L Rasiah, 2020. "Fostering Health Literacy Responsiveness in a Remote Primary Health Care Setting: A Pilot Study," IJERPH, MDPI, vol. 17(8), pages 1-21, April.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:8:p:2730-:d:346221
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/17/8/2730/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/17/8/2730/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Minmin Lu & Jianying Ma & Ying Lin & Xian Zhang & Yunzhi Shen & Haiou Xia, 2019. "Relationship between patient’s health literacy and adherence to coronary heart disease secondary prevention measures," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(15-16), pages 2833-2843, August.
    2. Verna B. McKenna & Jane Sixsmith & Margaret M. Barry, 2018. "A Qualitative Study of the Development of Health Literacy Capacities of Participants Attending a Community-Based Cardiovascular Health Programme," IJERPH, MDPI, vol. 15(6), pages 1-19, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Shyam Sundar Budhathoki & Melanie Hawkins & Gerald Elsworth & Michael T. Fahey & Jeevan Thapa & Sandeepa Karki & Lila Bahadur Basnet & Paras K. Pokharel & Richard H. Osborne, 2022. "Use of the English Health Literacy Questionnaire (HLQ) with Health Science University Students in Nepal: A Validity Testing Study," IJERPH, MDPI, vol. 19(6), pages 1-14, March.
    2. Andrew Ridge & Gregory M. Peterson & Bastian M. Seidel & Vinah Anderson & Rosie Nash, 2021. "Healthcare Providers’ Perceptions of Potentially Preventable Rural Hospitalisations: A Qualitative Study," IJERPH, MDPI, vol. 18(23), pages 1-14, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Don Nutbeam & Diane Levin-Zamir & Gill Rowlands, 2018. "Health Literacy in Context," IJERPH, MDPI, vol. 15(12), pages 1-3, November.
    2. Anna Isselhard & Laura Lorenz & Wolfgang Mayer-Berger & Marcus Redaélli & Stephanie Stock, 2022. "How Can Cardiac Rehabilitation Promote Health Literacy? Results from a Qualitative Study in Cardiac Inpatients," IJERPH, MDPI, vol. 19(3), pages 1-9, January.
    3. Anna Aaby & Camilla Bakkær Simonsen & Knud Ryom & Helle Terkildsen Maindal, 2020. "Improving Organizational Health Literacy Responsiveness in Cardiac Rehabilitation Using A Co-Design Methodology: Results from The Heart Skills Study," IJERPH, MDPI, vol. 17(3), pages 1-18, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:17:y:2020:i:8:p:2730-:d:346221. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.