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Healthcare Professionals’ and Users’ Experiences of Intersectoral Care between Hospital and Community Mental Healthcare

Author

Listed:
  • Kim Jørgensen

    (The Research Collaboration, Psychiatric Centre North Zealand, Dyrehavevej 48, 3400 Hillerød, Denmark)

  • Mette Bonde Dahl

    (Department of Occupational Therapy and Nursing, University College Lillebælt–Business Academy and Professional College, Niels Bohrs Allé 1, 5230 Odense, Denmark)

  • Jesper Frederiksen

    (Centre for Nursing, University College Absalon, Trekroner Forskerpark 4, 4000 Roskilde, Denmark)

Abstract

This paper explores healthcare professionals’ and users’ experience of coherent intersectoral care between hospital mental healthcare and community mental healthcare. A total of 20 healthcare professionals, primarily nurses, and 14 users with a range of mental illnesses participated in nine focus group interviews (FGIs). Participants were encouraged in the FGIs to reflect upon their experience of coherency in intersectoral care. The analysis of FGIs was informed by a phenomenological-hermeneutic approach in a research group from 2016–2019. The Consolidated Criteria for Reporting Qualitative Research checklist was used as a guideline to ensure complete and accurate reporting of the study. The analysis led to the generation of several themes from a professional perspective and from a user perspective, addressed barriers to coherent intersectoral care. The healthcare professionals experienced barriers such as a lack of common language and knowledge of partners. The users did not feel involved and lacked coherence in their recovery processes and, as such, intersectoral care was often experienced as being lost in a maze.

Suggested Citation

  • Kim Jørgensen & Mette Bonde Dahl & Jesper Frederiksen, 2020. "Healthcare Professionals’ and Users’ Experiences of Intersectoral Care between Hospital and Community Mental Healthcare," IJERPH, MDPI, vol. 17(18), pages 1-15, September.
  • Handle: RePEc:gam:jijerp:v:17:y:2020:i:18:p:6510-:d:410134
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    References listed on IDEAS

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    1. Kim Jørgensen & Jeanette Praestegaard & Mari Holen, 2020. "The conditions of possibilities for recovery: A critical discourse analysis in a Danish psychiatric context," Journal of Clinical Nursing, John Wiley & Sons, vol. 29(15-16), pages 3012-3024, August.
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    Cited by:

    1. Kim Jørgensen & Tonie Rasmussen & Morten Hansen & Kate Andreasson & Bengt Karlsson, 2020. "Recovery-Oriented Intersectoral Care in Mental Health: As Perceived by Healthcare Professionals and Users," IJERPH, MDPI, vol. 17(23), pages 1-15, November.
    2. Kim Jørgensen & Mathias Hansen & Trine Groth Andersen & Morten Hansen & Bengt Karlsson, 2023. "Healthcare Professionals’ Experiences with Patient Participation in a Mental Healthcare Centre: A Qualitative Study," IJERPH, MDPI, vol. 20(3), pages 1-11, January.

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