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Coaching Through Technology: A Systematic Review into Efficacy and Effectiveness for the Ageing Population

Author

Listed:
  • Roberta Bevilacqua

    (Scientific Direction, IRCCS INRCA, 60124 Ancona, Italy)

  • Sara Casaccia

    (Department of Industrial Engineering and Mathematical Sciences, Polytechnic University of Marche, 60121 Ancona, Italy)

  • Gabriella Cortellessa

    (CNR–Italian National Research Council, ISTC, 00185 Rome, Italy)

  • Arlene Astell

    (Occupaitonal Sciences & Occupational Therapy, Univeristy of Toronto, Toronto, M5G 2A2 ON, Canada)

  • Fabrizia Lattanzio

    (Scientific Direction, IRCCS INRCA, 60124 Ancona, Italy)

  • Andrea Corsonello

    (Unit of Geriatric Pharmacoepidemiology and Biostatistics, IRCCS INRCA, 60124 Ancona, Italy)

  • Paola D’Ascoli

    (Scientific Direction, IRCCS INRCA, 60124 Ancona, Italy)

  • Susy Paolini

    (Unit of Neurology, IRCCS INRCA, 60124 Ancona, Italy)

  • Mirko Di Rosa

    (Unit of Geriatric Pharmacoepidemiology and Biostatistics, IRCCS INRCA, 60124 Ancona, Italy)

  • Lorena Rossi

    (Scientific Direction, IRCCS INRCA, 60124 Ancona, Italy)

  • Elvira Maranesi

    (Scientific Direction, IRCCS INRCA, 60124 Ancona, Italy)

Abstract

Background : Despite the evidence on the positive role of self-management, the adoption of health coaching strategies for older people is still limited. To address these gaps, recent efforts have been made in the ICT sector in order to develop systems for delivering coaching and overcoming barriers relating to scarcity of resources. The aim of this review is to examine the efficacy of personal health coaching systems for older adults using digital virtual agents. Methods : A systematic review of the literature was conducted in December 2019 analyzing manuscripts from four databases over the last 10 years. Nine papers were included. Results : Despite the low number of studies, there was evidence that technology-integrated interventions can deliver benefits for health over usual care. However, the review raises important questions about how to maintain benefits and permanence of behavior change produced by short-term interventions. Conclusion : These systems offer a potential tool to reduce costs, minimize therapist burden and training, and expand the range of clients who can benefit from them. It is desirable that in the future the number of studies will grow, considering other aspects such as the role of the virtual coaches’ characteristics, social-presence, empathy, usability, and health literacy.

Suggested Citation

  • Roberta Bevilacqua & Sara Casaccia & Gabriella Cortellessa & Arlene Astell & Fabrizia Lattanzio & Andrea Corsonello & Paola D’Ascoli & Susy Paolini & Mirko Di Rosa & Lorena Rossi & Elvira Maranesi, 2020. "Coaching Through Technology: A Systematic Review into Efficacy and Effectiveness for the Ageing Population," IJERPH, MDPI, vol. 17(16), pages 1-14, August.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:16:p:5930-:d:399440
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    Citations

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    Cited by:

    1. Yucheon Kim & Songyi Lee, 2023. "A Systematic Review and Meta-Analysis of the Effectiveness of Non-Face-to-Face Coaching," Sustainability, MDPI, vol. 15(12), pages 1-15, June.
    2. Giulio Amabili & Giacomo Cucchieri & Arianna Margaritini & Marco Benadduci & Federico Barbarossa & Riccardo Luzi & Giovanni Renato Riccardi & Giuseppe Pelliccioni & Elvira Maranesi & Roberta Bevilacqu, 2022. "Social Robotics and Dementia: Results from the eWare Project in Supporting Older People and Their Informal Caregivers," IJERPH, MDPI, vol. 19(20), pages 1-11, October.
    3. Taehwan Park & Jagannath Muzumdar & Hyemin Kim, 2022. "Digital Health Interventions by Clinical Pharmacists: A Systematic Review," IJERPH, MDPI, vol. 19(1), pages 1-18, January.
    4. Roberta Bevilacqua & Elisa Felici & Filippo Cavallo & Giulio Amabili & Elvira Maranesi, 2021. "Designing Acceptable Robots for Assisting Older Adults: A Pilot Study on the Willingness to Interact," IJERPH, MDPI, vol. 18(20), pages 1-9, October.
    5. Sara Santini & Paolo Fabbietti & Flavia Galassi & Alessandra Merizzi & Johannes Kropf & Niklas Hungerländer & Vera Stara, 2023. "The Impact of Digital Coaching Intervention for Improving Healthy Ageing Dimensions among Older Adults during Their Transition from Work to Retirement," IJERPH, MDPI, vol. 20(5), pages 1-19, February.
    6. Sara Santini & Vera Stara & Flavia Galassi & Alessandra Merizzi & Cornelia Schneider & Sabine Schwammer & Elske Stolte & Johannes Kropf, 2021. "User Requirements Analysis of an Embodied Conversational Agent for Coaching Older Adults to Choose Active and Healthy Ageing Behaviors during the Transition to Retirement: A Cross-National User Center," IJERPH, MDPI, vol. 18(18), pages 1-24, September.
    7. Elvira Maranesi & Valentina Di Donna & Giuseppe Pelliccioni & Valentina Cameriere & Elisa Casoni & Renato Baldoni & Marco Benadduci & Nadia Rinaldi & Lorenzo Fantechi & Cinzia Giammarchi & Riccardo Lu, 2022. "Acceptability and Preliminary Results of Technology-Assisted Balance Training in Parkinson’s Disease," IJERPH, MDPI, vol. 19(5), pages 1-11, February.
    8. Vincenzo De Luca & Vanja Lazic & Strahil Birov & Klaus Piesche & Ozan Beyhan & Martino Francesco Pengo & Marcello Melgara & Marie Holm Sherman & Mikael Lilja & Antonija Balenovic & Gianfranco Parati &, 2021. "Digitally Enabled Health Service for the Integrated Management of Hypertension: A Participatory User-Centred Design Process," IJERPH, MDPI, vol. 18(23), pages 1-22, November.

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