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Guiding IT Growth and Sustaining Performance in SMEs Through Enterprise Architecture and Information Management: A Systematic Review

Author

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  • Andiso Pingilili

    (Department of Electrical and Electronic Engineering Technology, University of Johannesburg, Johannesburg 2092, South Africa)

  • Ntebele Letsie

    (Department of Electrical and Electronic Engineering Technology, University of Johannesburg, Johannesburg 2092, South Africa)

  • Gift Nzimande

    (Department of Electrical and Electronic Engineering Technology, University of Johannesburg, Johannesburg 2092, South Africa)

  • Bonginkosi Thango

    (Department of Electrical and Electronic Engineering Technology, University of Johannesburg, Johannesburg 2092, South Africa)

  • Lerato Matshaka

    (Department of Nursing, Medical and Surgical Nursing, University of Johannesburg, Johannesburg 2092, South Africa)

Abstract

In today’s fast-paced technological landscape, businesses must adapt to evolving business models and harness the power of data to thrive. Small and Medium-sized Enterprises (SMEs) face significant challenges in aligning IT infrastructure with business objectives while navigating digital transformation. This systematic review, conducted using PRISMA 2020 guidelines, investigates the role of Enterprise Architecture (EA) and Information Management (IM) in driving IT growth and sustaining competitive performance in SMEs. Through a synthesis of academic research, industry analysis, and case studies from the last decade, this review identifies key frameworks—such as TOGAF, Zachman, and FEAF—that support the alignment of IT capabilities with organizational goals. The integration of IM within EA frameworks is found to enhance decision-making, resource allocation, and operational efficiency. Emerging technologies like Artificial Intelligence (AI) and cloud computing are highlighted for their transformative impact, enabling real-time data analysis, improved scalability, and enhanced agility. Our review reports that 43.44% of the studies focused on cloud-based solutions, while 24.59% adopted hybrid models, offering SMEs scalable and flexible IT infrastructures. The findings emphasize the necessity of strong governance frameworks to ensure compliance, adaptability, and long-term sustainability in a dynamic environment. This research contributes to a comprehensive roadmap for SMEs, enabling them to leverage EA and IM for sustained growth and competitive advantage in the digital era.

Suggested Citation

  • Andiso Pingilili & Ntebele Letsie & Gift Nzimande & Bonginkosi Thango & Lerato Matshaka, 2025. "Guiding IT Growth and Sustaining Performance in SMEs Through Enterprise Architecture and Information Management: A Systematic Review," Businesses, MDPI, vol. 5(2), pages 1-52, April.
    • Handle: RePEc:gam:jbusin:v:5:y:2025:i:2:p:17-:d:1632956
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    References listed on IDEAS

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    1. Natalia Sytnik & Maryna Kravchenko, 2021. "Application of knowledge management tools: Comparative analysis of small, medium, and large enterprises," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 17(4), pages 121-156.
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