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Mapping the Models of Employee Satisfaction: A Bibliometric Analysis of Organisational Climate and Interactive Demographics

Author

Listed:
  • Mustapha Olanrewaju Aliyu

    (Department of Industrial and Organisational Psychology, College of Economics and Management Sciences, University of South Africa, Pretoria 0003, South Africa)

  • Betty Portia Maphala

    (Department of Industrial and Organisational Psychology, College of Economics and Management Sciences, University of South Africa, Pretoria 0003, South Africa)

  • Chux Gervase Iwu

    (Department of Management and Entrepreneurship, Faculty of Economics and Management Sciences, University of Western Cape, Bellville 7535, South Africa)

Abstract

Although organisational climate is increasingly examined, explicit modelling of demographic interaction effects remains comparatively underrepresented. A search strategy was conducted (25 September 2025), and 358 records were identified and filtered in the Scopus and Covidence databases; subsequently, 60 peer-reviewed articles met the inclusion criteria following PRISMA-guided screening. R-project, reference to VOSviewer, and Biblioshiny were used to perform the bibliometric mapping to demonstrate three (3) large thematic clusters: (1) conceptual models with a focus on the Job Demands–Resources (JD–R) framework; (2) growing cross-sector and post-COVID literature; and (3) small but growing incorporation of interactive demographic variables (age, gender, tenure) other than control-variable treatment. The results show that organisational climate is always placed at the forefront as an important predictor of satisfaction, but intersectional demographic modelling is underdeveloped and geographically biased to Western and Asian factors. Yet improvements have been made in theoretical integration; however, a lack of constructs, methodological conservatism, and geographic skewness limit theoretical cumulation and practical translation. The proposed multi-factor model is conceptually derived from bibliometric patterns and requires empirical validation using CFA, SEM, and multilevel modelling. However, organisations should integrate satisfaction policies that reflect diverse demographic and contextual realities, rather than adopting a general approach. The study advances the model of employee satisfaction research by offering practical evidence and a theoretical framework to support the sustainability of industrial and organisational psychology.

Suggested Citation

  • Mustapha Olanrewaju Aliyu & Betty Portia Maphala & Chux Gervase Iwu, 2026. "Mapping the Models of Employee Satisfaction: A Bibliometric Analysis of Organisational Climate and Interactive Demographics," Administrative Sciences, MDPI, vol. 16(5), pages 1-16, April.
  • Handle: RePEc:gam:jadmsc:v:16:y:2026:i:5:p:217-:d:1933348
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