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The Relationship Between Leader-Member Exchange and Team Cohesion: A Multi-Team Study in the Croatian Banking Sector

Author

Listed:
  • Mark Bratek

    (Croatian National Bank, 10000 Zagreb, Croatia)

  • Domagoj Hruška

    (Faculty of Economics and Business, University of Zagreb, 10000 Zagreb, Croatia)

  • Ana Sertić

    (Faculty of Economics and Business, University of Zagreb, 10000 Zagreb, Croatia)

Abstract

This study explores the relationship between Leader-Member Exchange (LMX) quality and team cohesion within the Croatian banking sector. Drawing from relationship-based leadership theories, we investigate how the quality of dyadic relationships between leaders and team members influences team cohesiveness in a hierarchical, regulated organizational environment. Using validated instruments (LMX-7 and adapted Group Environment Questionnaire), we surveyed 76 employees across 10 teams. Results demonstrate a strong positive correlation between LMX quality and team cohesion (r = 0.854, p = 0.002). Our findings contribute to understanding how relationship-based leadership practices can foster stronger team dynamics in knowledge-intensive organizational contexts, with implications for leadership development in banking and similar professional services sectors.

Suggested Citation

  • Mark Bratek & Domagoj Hruška & Ana Sertić, 2026. "The Relationship Between Leader-Member Exchange and Team Cohesion: A Multi-Team Study in the Croatian Banking Sector," Administrative Sciences, MDPI, vol. 16(1), pages 1-22, January.
  • Handle: RePEc:gam:jadmsc:v:16:y:2026:i:1:p:23-:d:1831607
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