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THE IMPORTANCE OF IDENTIFYING HUMAN RESOURCE’S POTENTIAL AND EVALUATING ITS PERFORMANCES WHEN IMPLEMENTING TOTAL QUALITY MANAGEMENT Case study on the performance evaluation system of the teaching staff in "Lucian Blaga" University of Sibiu

Author

Listed:
  • Emanoil MUSCALU

    () (Lucian Blaga University, Sibiu, Romania)

  • Anca SERBAN

    () (Lucian Blaga University, Sibiu, Romania)

Abstract

Quality is a concept that has various meanings, but we can agree that at the basis of achieving quality from all the points of view, is the quality of the human resources. Implementing a quality management system provides the source of obtaining an organization’s performance. Any modern organization must know how to use all the tools necessary to identify and evaluate human resources performance.

Suggested Citation

  • Emanoil MUSCALU & Anca SERBAN, 2013. "THE IMPORTANCE OF IDENTIFYING HUMAN RESOURCE’S POTENTIAL AND EVALUATING ITS PERFORMANCES WHEN IMPLEMENTING TOTAL QUALITY MANAGEMENT Case study on the performance evaluation system of the teaching staf," Review of General Management, Spiru Haret University, Faculty of Management Brasov, vol. 17(1), pages 68-77, MAI.
  • Handle: RePEc:fmb:journl:v:17:y:2013:i:1:p:68-77
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    References listed on IDEAS

    as
    1. Scherrer-Rathje, Maike & Boyle, Todd A. & Deflorin, Patricia, 2009. "Lean, take two! Reflections from the second attempt at lean implementation," Business Horizons, Elsevier, vol. 52(1), pages 79-88.
    2. Wallace J. Hopp & Mark L. Spearman, 2004. "To Pull or Not to Pull: What Is the Question?," Manufacturing & Service Operations Management, INFORMS, vol. 6(2), pages 133-148, August.
    Full references (including those not matched with items on IDEAS)

    More about this item

    Keywords

    total quality; human resource; performance; appliance; evaluation.;

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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