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How the COVID-19 Pandemic May Reshape the Digital Payments Landscape

Author

Listed:
  • Ying Lei Toh
  • Thao Tran

Abstract

Despite an increase in payments made via online or mobile channels in recent years, many consumers have not yet adopted digital payments. The COVID-19 pandemic may be shifting more consumers toward digital payments, along with industry and legislative initiatives designed to facilitate broader access.

Suggested Citation

  • Ying Lei Toh & Thao Tran, 2020. "How the COVID-19 Pandemic May Reshape the Digital Payments Landscape," Payments System Research Briefing, Federal Reserve Bank of Kansas City, pages 1-10, June.
    • Handle: RePEc:fip:fedkpb:88223
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    File URL: https://www.kansascityfed.org/documents/7581/psrb20tohtran0624.pdf
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    File URL: https://kansascityfed.org/research/payments-system-research-briefings/covid19-pandemic-may-reshape-digital-payments-landscape/
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    References listed on IDEAS

    as
    1. Terri Bradford & Fumiko Hayashi & Ying Lei Toh, 2019. "Developments of QR Code-Based Mobile Payments in East Asia," Payments System Research Briefing, Federal Reserve Bank of Kansas City, pages 1-14, June.
    2. Fumiko Hayashi & Ying Lei Toh, 2020. "Mobile Banking Use and Consumer Readiness to Benefit from Faster Payments," Economic Review, Federal Reserve Bank of Kansas City, vol. 105(no.1), pages 1-5, April.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Jesse Leigh Maniff, 2020. "Inclusion by Design: Crafting a Central Bank Digital Currency to Reach All Americans," Payments System Research Briefing, Federal Reserve Bank of Kansas City, pages 1-5, December.
    2. Rajas Saroy & Sakshi Awasthy & Naveen K. Singh & Sonali M. Adki & Sarat Dhal, 2022. "The Impact Of Covid-19 On Digital Payment Habits Of Indian Households," Bulletin of Monetary Economics and Banking, Bank Indonesia, vol. 25(Special I), pages 19-42, March.
    3. Jesse Leigh Maniff, 2020. "Motives Matter: Examining Potential Tension in Central Bank Digital Currency Designs," Payments System Research Briefing, Federal Reserve Bank of Kansas City, pages 1-4, July.
    4. Krüger, Nicolai & Busche, Jan, 2023. "Towards acceptance criteria for a digital euro," IU Discussion Papers - IT & Engineering 2 (Juli 2023), IU International University of Applied Sciences.

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    More about this item

    Keywords

    Pandemic; Digital Payments; Payments; COVID-19;
    All these keywords.

    JEL classification:

    • E42 - Macroeconomics and Monetary Economics - - Money and Interest Rates - - - Monetary Sytsems; Standards; Regimes; Government and the Monetary System

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