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The Association Between Organizational Cynicism and Organizational Citizenship Behavior: A Case Study

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  • Fatih Turkmen
  • Emre Aykac

Abstract

The continuation of business activities is possible with motivated and dedicated employees. In this sense, the notion that an organization is devoid of honesty and negative feelings regarding an organization are important because they tend to manifest as the display of abuse and criticism in line with such convictions and emotions and determine organizational citizenship behavior. The objective of this study is to determine the association between organizational cynicism attitudes and organizational citizenship behavior manifestations and corrective measures to be taken by administrators aware of the current status in their enterprises. Within this objective and target, a survey was implemented to the employees of a total of 637 five-star tourism enterprises operating in Antalya province and it has been determined that there is a significant difference between the levels of organizational cynicism and organizational citizenship behavior.

Suggested Citation

  • Fatih Turkmen & Emre Aykac, 2017. "The Association Between Organizational Cynicism and Organizational Citizenship Behavior: A Case Study," European Research Studies Journal, European Research Studies Journal, vol. 0(4A), pages 742-753.
    • Handle: RePEc:ers:journl:v:xx:y:2017:i:4a:p:742-753
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    More about this item

    Keywords

    organizational citizenship behavior; organizational cynicism attitudes; behavior. JEL Classification: J53; J82; L22; M51.;
    All these keywords.

    JEL classification:

    • J53 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Labor-Management Relations; Industrial Jurisprudence
    • J82 - Labor and Demographic Economics - - Labor Standards - - - Labor Force Composition
    • L22 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Organization and Market Structure

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