IDEAS home Printed from https://ideas.repec.org/a/eme/mrrpps/mrr-08-2024-0613.html

Collectivism and organizational impact of ERP systems in Tunisian firms: organizational constructive digital deviance as a mediator

Author

Listed:
  • Manel Ferjani

Abstract

PurposeThis paper aims to investigate how organizational collectivism (OC) influences the organizational impact (OI) of enterprise resource planning (ERP) systems, emphasizing the mediating role of organizational constructive digital deviance (OCDD).Design/methodology/approachData were collected from 139 senior and middle managers of Tunisian firms that were in the ERP post-implementation phase. The proposed model was tested using partial least squares structural equation modeling (PLS-SEM).FindingsThe results reveal a significant positive relationship between OC and OI, with OCDD acting as a complementary mediator. These results highlight the critical role of collectivist values in enhancing ERP outcomes. Encouraging innovative and constructive deviant behaviors among managers, particularly in collectivist environments, further drives ERP success.Originality/valueThis study extends the information systems literature by focusing on the underexplored post-implementation phase of ERP systems. Drawing on social exchange and strain theories, it introduces a novel theoretical framework that explains the interplay between collectivism, ERP outcomes and constructive deviance. Identifying OCDD as a mediator uniquely highlights its transformative role in optimizing ERP benefits.

Suggested Citation

  • Manel Ferjani, 2026. "Collectivism and organizational impact of ERP systems in Tunisian firms: organizational constructive digital deviance as a mediator," Management Research Review, Emerald Group Publishing Limited, vol. 49(3), pages 343-357, March.
    • Handle: RePEc:eme:mrrpps:mrr-08-2024-0613
    DOI: 10.1108/MRR-08-2024-0613
    as

    Download full text from publisher

    File URL: https://www.emerald.com/mrr/article/49/3/343/1346703/Collectivism-and-organizational-impact-of-ERP
    Download Restriction: no
    File URL: https://www.emerald.com/mrr/article-pdf/49/3/343/11310864/mrr-08-2024-0613en.pdf
    Download Restriction: no
    File URL: https://libkey.io/10.1108/MRR-08-2024-0613?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eme:mrrpps:mrr-08-2024-0613. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Emerald Support (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.