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Workplace ostracism and cyberloafing: a social cognitive perspective

Author

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  • Kian Yeik Koay
  • Catherine Hui Yi Lai

Abstract

Purpose - The purpose of this study is to better understand the effect of workplace ostracism on cyberloafing by examining the mediating effect of moral disengagement. The role of organisational commitment as a moderator of the association between workplace ostracism and cyberloafing is also examined. Design/methodology/approach - The proposed hypotheses are tested with survey data collected from 243 employees among public listed companies in Malaysia. Data are analysed using partial least squares structural equation modelling. Findings - The results show that workplace ostracism has a significant positive influence on cyberloafing. Furthermore, it is observed that workplace ostracism serves as a mediating factor in the link between workplace ostracism and cyberloafing. Finally, organisational commitment is revealed to have no significant moderating effect on the relationship between workplace ostracism and cyberloafing. Originality/value - To the best of the authors’ knowledge, this is the first study to build and test a model based on social cognitive theory that examines the fundamental mechanisms through which workplace ostracism influences cyberloafing.

Suggested Citation

  • Kian Yeik Koay & Catherine Hui Yi Lai, 2023. "Workplace ostracism and cyberloafing: a social cognitive perspective," Management Research Review, Emerald Group Publishing Limited, vol. 46(12), pages 1769-1782, June.
    • Handle: RePEc:eme:mrrpps:mrr-07-2022-0490
    DOI: 10.1108/MRR-07-2022-0490
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