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Microfinance and mobile banking for the bottom of the pyramid

Author

Listed:
  • Martha Reeves
  • Neha Sabharwal

Abstract

Purpose - The purpose of the paper is to illuminate the necessary features of a microfinance mobile banking platform through the use of agents. Design/methodology/approach - This is a conceptual paper, not an empirical one. Findings - The authors illuminate the importance of specifiying what successful partnership between the mobile network operator and the microfinance organization must include and they highlight what a mobile application should include. Social implications - There are roughly two billion unbanked mobile phone users who could be served by a partnership between mobile technology and microfinance. This type of partnership begins to address financial exclusivity among the poor. Originality/value - The paper offers an original, detailed solution about how agents and technology can be used to help the poor access mobile banking platforms.

Suggested Citation

  • Martha Reeves & Neha Sabharwal, 2013. "Microfinance and mobile banking for the bottom of the pyramid," Journal of Enterprising Communities: People and Places in the Global Economy, Emerald Group Publishing Limited, vol. 7(2), pages 155-166, May.
    • Handle: RePEc:eme:jecpps:v:7:y:2013:i:2:p:155-166
    DOI: 10.1108/17506201311325805
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    Citations

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    Cited by:

    1. Mario Pansera & Fabien Martinez, 2017. "Innovation for development and poverty reduction: an integrative literature review," Post-Print hal-02887777, HAL.
    2. Komlan Gbongli & Yongan Xu & Komi Mawugbe Amedjonekou, 2019. "Extended Technology Acceptance Model to Predict Mobile-Based Money Acceptance and Sustainability: A Multi-Analytical Structural Equation Modeling and Neural Network Approach," Sustainability, MDPI, vol. 11(13), pages 1-33, July.

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