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Readiness factors for the Lean Six Sigma journey in the higher education sector

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  • Jiju Antony

Abstract

Purpose - – The purpose of this paper is to reveal the readiness factors (RFs) which are required for the successful introduction and development of a Lean Six Sigma (LSS) initiative within the context of higher education (HE) sector. These RFs are a pre-requisite for the successful implementation, deployment and sustainability of LSS in higher education institutions (HEIs). Design/methodology/approach - – The author uses secondary data from literature to justify the need for RFs before any HEI invests on continuous improvement (CI) methodologies such as LSS. The author would argue that these RFs must be assessed properly to understand the strengths and weaknesses of the HEI. Findings - – The paper presents the RFs which are essential for the implementation and sustainability of LSS. It is important to note that RFs are prior to embarking on a CI initiative whereas success factors are determined once the senior management team decides to invest on a specific CI initiative (Lean, LSS, etc.) Research limitations/implications - – This is a very theoretical paper based on the existing literature and authors’ experiences in the HE sector. The next stage of the research is to carry out empirical studies in a number of HEIs to determine the RFs for LSS as a business process improvement methodology. Originality/value - – This paper makes an attempt to derive the RFs for the successful development of LSS in the HE sector from the current literature. The RFs would assist any HE sector who would like to launch a LSS journey for improving the efficiency and effectiveness of business processes across the business.

Suggested Citation

  • Jiju Antony, 2014. "Readiness factors for the Lean Six Sigma journey in the higher education sector," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 63(2), pages 257-264, January.
    • Handle: RePEc:eme:ijppmp:v:63:y:2014:i:2:p:257-264
    DOI: 10.1108/IJPPM-04-2013-0077
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    Citations

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    Cited by:

    1. Mirjana Todorović & Milan Čupić & Dejan Jovanović, 2022. "Sustainable Lean Implementation: A Study Of Serbian Companies," Economic Annals, Faculty of Economics and Business, University of Belgrade, vol. 67(234), pages 81-108, July – Se.
    2. Andreas Kakouris & Eleni Sfakianaki & Marios Tsioufis, 2022. "Lean thinking in lean times for education," Annals of Operations Research, Springer, vol. 316(1), pages 657-697, September.
    3. Jamai, Kaoutar & Gellynck, Xavier & Abidar, Ali & De Steur, Hans, 2022. "Organisational readiness to participate in a labelled product service cluster: a structural equation model analysis," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 25(3), March.
    4. Delahoz-Domínguez, Enrique & Zuluaga-Ortiz, Rohemi & Periñan-Luna, Arantxa & Mendoza-Brand, Silvana, 2022. "Un enfoque de Seis Sigma para evaluar la calidad de la educación superior en Colombia [A Six Sigma Approach to Assessing the Quality of Higher Education in Colombia]," Revista de Métodos Cuantitativos para la Economía y la Empresa = Journal of Quantitative Methods for Economics and Business Administration, Universidad Pablo de Olavide, Department of Quantitative Methods for Economics and Business Administration, vol. 33(1), pages 386-407, June.
    5. Bandar Alzahrani & Haitham Bahaitham & Murad Andejany & Ahmad Elshennawy, 2021. "How Ready Is Higher Education for Quality 4.0 Transformation according to the LNS Research Framework?," Sustainability, MDPI, vol. 13(9), pages 1-29, May.
    6. Marco Maciel-Monteon & Jorge Limon-Romero & Carlos Gastelum-Acosta & Yolanda Baez-Lopez & Diego Tlapa & Manuel Iván Rodríguez Borbón, 2020. "Improvement project in higher education institutions: A BPEP-based model," PLOS ONE, Public Library of Science, vol. 15(1), pages 1-19, January.

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