IDEAS home Printed from https://ideas.repec.org/a/eme/ejmbep/ejmbe-01-2019-0001.html
   My bibliography  Save this article

Employee satisfaction, human resource management practices and competitive advantage

Author

Listed:
  • Hamzah Elrehail
  • Ibrahim Harazneh
  • Mohammad Abuhjeeleh
  • Amro Alzghoul
  • Sakher Alnajdawi
  • Hussein M. Hussein Ibrahim

Abstract

Purpose - The purpose of this paper is to explore the impact of human resource (HR) management practices on achieving competitive advantage through studying the mediating role of employee satisfaction in the context of five-star hotels in Northern Cyprus. Design/methodology/approach - To produce numeric data as well as to test the hypothesis, the researchers employed structural equation modeling and AMOS. The testing included (n=439) questionnaires. The model suggested by the authors examined the tourism sector, and in particular, five-star hotels located in Northern Cyprus. Findings - The main research findings revealed that HR practices had a significant effect on competitive advantage. By comparison, the research findings revealed that the mediator variable had no effect on achieving competitive advantage for five-star hotels in Northern Cyprus. Originality/value - This study demonstrates originality by responding to the recommendations of prior studies conducted on HR in Northern Cyprus Island. This makes a theoretical contribution to the field, since only Turkey recognizes Northern Cyprus, which makes conducting research on this country a challenge for researchers worldwide. Based on this study’s outcomes, this paper discusses its theoretical and practical implications, as well as recommendations for future research.

Suggested Citation

  • Hamzah Elrehail & Ibrahim Harazneh & Mohammad Abuhjeeleh & Amro Alzghoul & Sakher Alnajdawi & Hussein M. Hussein Ibrahim, 2019. "Employee satisfaction, human resource management practices and competitive advantage," European Journal of Management and Business Economics, Emerald Group Publishing Limited, vol. 29(2), pages 125-149, August.
    • Handle: RePEc:eme:ejmbep:ejmbe-01-2019-0001
    DOI: 10.1108/EJMBE-01-2019-0001
    as

    Download full text from publisher

    File URL: https://www.emerald.com/insight/content/doi/10.1108/EJMBE-01-2019-0001/full/html?utm_source=repec&utm_medium=feed&utm_campaign=repec
    Download Restriction: no
    File URL: https://www.emerald.com/insight/content/doi/10.1108/EJMBE-01-2019-0001/full/pdf?utm_source=repec&utm_medium=feed&utm_campaign=repec
    Download Restriction: no
    File URL: https://libkey.io/10.1108/EJMBE-01-2019-0001?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Salman Iqbal & Ivan Litvaj & Mário Drbúl & Mamoona Rasheed, 2023. "Improving Quality of Human Resources through HRM Practices and Knowledge Sharing," Administrative Sciences, MDPI, vol. 13(10), pages 1-15, October.
    2. Kwame Owusu Boakye & Isaac Nyarko Adu & Michael Kyei-Frimpong & Evelyn Twumasi, 2024. "Gaining competitive advantage through integrated talent development and engagement practices in the telecommunication sector; the mediating role of corporate image," Future Business Journal, Springer, vol. 10(1), pages 1-15, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eme:ejmbep:ejmbe-01-2019-0001. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Emerald Support (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.