La orientación como eje necesario a mejorar en los servicios públicos de empleo: un análisis cualitativo

Orientation is the first axis of active employment policies according to the Spanish Strategy for Activation for Employment. Recognised by Europe and the effects of the last crisis its current conjuncture implies better implementation within the framework of labor policies, especially in the Public Employment Services, where the complexities emerge when comparing the translation of regulations to reality. Based on a qualitative design of Grounded Theory, it was analyzed through interviews with a diversity of voices, expressing a series of improvement areas. The results describe the justifications, difficulties, looks at the evaluation, and future perspectives. Concluding with its future potential once faced the present obstacles, and reinforcing the current more positive aspects.