IDEAS home Printed from https://ideas.repec.org/a/eee/wdevel/v191y2025ics0305750x25000816.html
   My bibliography  Save this article

A multidimensional perspective of digitization in Romanian public institutions

Author

Listed:
  • Greavu-Şerban, Valerică
  • Gheorghiu, Alexandra
  • Ungureanu, Cosmin

Abstract

The aim of the paper is to analyze the digitalization from a three dimensions perspective: the one of the technological infrastructures, the one of the employees and its willingness to implement changes, and the one of the citizens. The reasoning behind choosing the dimensions relies in their importance and interconnectedness. The first dimension, technological infrastructure and tools, deals with the assessment of the technological readiness of Romanian public institutions for digitalization. The focus of this dimension will be to analyze the existing hardware, software, data management practices, and cybersecurity measures, the foundation upon which digital initiatives are built. By analyzing the extent of cloud adoption, data center utilization, and cybersecurity strategies, this dimension sheds light on the critical underpinnings of successful digital transformation. The second dimension deals with the assessment of employees willingness to take part in the digital transformation and to implement the changes. The framework selected for this dimension is the ADKAR (Awareness, Desire, Knowledge, Ability, and Reinforcement) framework which offers a structured approach to managing organizational change. By applying this framework, the study explores how Romanian public institutions manage resistance to digital transformation, foster a culture of technological adaptation, and ensure the successful implementation of digital initiatives. Finally, the third dimension involves the citizens and assess the public engagement and participation. The third dimension explores the extent to which Romanian public institutions leverage digital platforms to engage citizens and stakeholders. The study examines online portals, transparency in decision-making, and mechanisms for gathering public input. By investigating the accessibility, effectiveness, and inclusivity of digital engagement channels, the research aims to identify best practices that enhance citizen participation and contribute to more responsive governance.

Suggested Citation

  • Greavu-Şerban, Valerică & Gheorghiu, Alexandra & Ungureanu, Cosmin, 2025. "A multidimensional perspective of digitization in Romanian public institutions," World Development, Elsevier, vol. 191(C).
    • Handle: RePEc:eee:wdevel:v:191:y:2025:i:c:s0305750x25000816
    DOI: 10.1016/j.worlddev.2025.106996
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0305750X25000816
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.worlddev.2025.106996?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:wdevel:v:191:y:2025:i:c:s0305750x25000816. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/worlddev .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.