IDEAS home Printed from https://ideas.repec.org/a/eee/transe/v42y2006i2p116-127.html
   My bibliography  Save this article

Route-based performance evaluation of Taiwanese domestic airlines using data envelopment analysis

Author

Listed:
  • Chiou, Yu-Chiun
  • Chen, Yen-Heng

Abstract

This study employs data envelopment analysis (DEA) approach to evaluate the performance of domestic air routes from the perspectives of cost efficiency, cost effectiveness and service effectiveness. A total of 15 routes operated by a Taiwanese domestic airline are examined. Three input variables, two production variables and two service variables are selected from the regression analysis. The results of DEA model demonstrate that ten routes are relatively cost efficient, five routes are relatively cost effective and four routes are relatively service effective. Improvements for all inefficient routes are proposed based on their slack values. Furthermore, this study also performs agglomerative hierarchical clustering analysis to categorize the routes into four clusters according to their efficiency and effectiveness scores of three perspectives. The characteristics and directions of improvement for each cluster are analyzed and proposed.

Suggested Citation

  • Chiou, Yu-Chiun & Chen, Yen-Heng, 2006. "Route-based performance evaluation of Taiwanese domestic airlines using data envelopment analysis," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 42(2), pages 116-127, March.
  • Handle: RePEc:eee:transe:v:42:y:2006:i:2:p:116-127
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S136655450500075X
    Download Restriction: Full text for ScienceDirect subscribers only

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:transe:v:42:y:2006:i:2:p:116-127. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Dana Niculescu). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/600244/description#description .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.