IDEAS home Printed from
MyIDEAS: Log in (now much improved!) to save this article

A multidimensional methodology for evaluating public transportation services

Listed author(s):
  • Takyi, Isaac K.
Registered author(s):

    The conceptual and methodological bases of evaluating public transportation services are examined. Multiple measures of transit performance, including efficiency and effectiveness measures, service area characteristics and planning and design criteria, are proposed and tested against data gathered from 56 American transit agencies. The analysis supports a multidimensional conceptualization of performance that looks comprehensively at the entire span of evaluation including the context, process and outcome of the evaluation. The analysis also shows that in addition to achieving efficiency and effectiveness, transit performance could also lead to improvement in data utilization, and agency capabilities and public image. Furthermore, the outcome of performance analysis is more significantly affected by the use of standards and techniques, service area criteria and planning and design criteria, which contributed 85% of the explained variance. Operating criteria which have dominated current data collection efforts contributed 9.2%. It is recommended that service performance evaluation research be redirected toward the development of a multidimensional methodology that incorporates service design and toward the development of a multidimensional methodology that incorporates service design and area factors that influence the productivity and demand for transit.

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

    File URL:
    Download Restriction: Full text for ScienceDirect subscribers only

    As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

    Article provided by Elsevier in its journal Transportation Research Part A: Policy and Practice.

    Volume (Year): 27 (1993)
    Issue (Month): 5 (September)
    Pages: 395-405

    in new window

    Handle: RePEc:eee:transa:v:27:y:1993:i:5:p:395-405
    Contact details of provider: Web page:

    Order Information: Postal:

    No references listed on IDEAS
    You can help add them by filling out this form.

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    When requesting a correction, please mention this item's handle: RePEc:eee:transa:v:27:y:1993:i:5:p:395-405. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Dana Niculescu)

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.