Rail freight service productivity from the manager's perspective
To be beneficial to management, productivity concepts must be translated into terms that are meaningful to managers at all levels of the organization. Productivity per se is not nearly as important to these people as service quality and financial performance, especially since measured productivity can improve while profits or service levels decline. Productivity must, therefore, be related to an integrated set of performance measures that reflect costs, revenues, trip times and reliability, equipment availability and other matters of continuing concern to transportation companies. Planning and control are critical components of any program to improve productivity. The techniques required to measure and understand productivity are precisely those used in planning and in developing control systems. Furthermore, productivity is conceptually very close to cost analysis, which is a major focus of planning and control. Any transportation company has access to the data needed to develop a vast array of performance measures, including many productivity measures. This paper will illustrate the way that railroads can integrate productivity concepts within more global performance measurement systems. Specific attention will be given to terminal control systems, costing systems for origin-to-destination movements and life-cycle costing techniques for track maintenance planning.
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
Volume (Year): 26 (1992)
Issue (Month): 6 (November)
|Contact details of provider:|| Web page: http://www.elsevier.com/wps/find/journaldescription.cws_home/547/description#description|
|Order Information:|| Postal: http://www.elsevier.com/wps/find/supportfaq.cws_home/regional|
When requesting a correction, please mention this item's handle: RePEc:eee:transa:v:26:y:1992:i:6:p:457-469. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Shamier, Wendy)
If references are entirely missing, you can add them using this form.