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Web-based GIS in tourism information search: Perceptions, tasks, and trip attributes

Author

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  • Chang, Grace
  • Caneday, Lowell

Abstract

People’s strategies and choices to utilize tourism information have shifted dramatically over the years following ubiquitous access to the Internet. Despite the fact that many tourism information searches on the Internet involve geo-spatial information through WebGIS, little is known about tourists’ behavioral patterns with this media. The purpose of this study was to examine tourists’ trip situations, tasks, and perceptions toward WebGIS. An electronic survey method and multiple regression technique were used to collect and analyze data. Findings indicate that ‘usefulness’ and ‘playfulness’ were the key factors that determined the level of usage and interaction. Users showed distinct behavioral tendencies under different trip situations and task performances when searching tourism information using WebGIS.

Suggested Citation

  • Chang, Grace & Caneday, Lowell, 2011. "Web-based GIS in tourism information search: Perceptions, tasks, and trip attributes," Tourism Management, Elsevier, vol. 32(6), pages 1435-1437.
    • Handle: RePEc:eee:touman:v:32:y:2011:i:6:p:1435-1437
    DOI: 10.1016/j.tourman.2011.01.006
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    Cited by:

    1. Junsheng Liu & Yaofeng Ma, 2017. "The Perceptual Differences among Stakeholders in the Tourism Supply of Xi’an City, China," Sustainability, MDPI, vol. 9(2), pages 1-21, February.
    2. Bart Neuts & João Romão & Peter Nijkamp & Eveline Leeuwen, 2013. "Digital destinations in the tourist sector: a path model for the impact of e-services on tourist expenditures in Amsterdam," Letters in Spatial and Resource Sciences, Springer, vol. 6(2), pages 71-80, July.
    3. Victoria Domínguez-Ruíz & Julia Rey-Pérez & Gloria Rivero-Lamela, 2020. "Contribution to the Knowledge of Cultural Heritage via a Heritage Information System (HIS). The Case of “La Cultura del Agua” in Valverde de Burguillos, Badajoz (Spain)," Sustainability, MDPI, vol. 12(3), pages 1-18, February.
    4. Shang-Yu Chen & Chung-Cheng Lu, 2016. "A Model of Green Acceptance and Intentions to Use Bike-Sharing: YouBike Users in Taiwan," Networks and Spatial Economics, Springer, vol. 16(4), pages 1103-1124, December.
    5. Bart Neuts & João Romão & Eveline van Leeuwen & Peter Nijkamp, 2013. "Describing the Relationships between Tourist Satisfaction and Destination Loyalty in a Segmented and Digitalized Market," Tourism Economics, , vol. 19(5), pages 987-1004, October.
    6. Kuttimani Tamilmani & Nripendra P. Rana & Robin Nunkoo & Vishnupriya Raghavan & Yogesh K. Dwivedi, 2022. "Indian Travellers’ Adoption of Airbnb Platform," Information Systems Frontiers, Springer, vol. 24(1), pages 77-96, February.
    7. Gómez Helmuth Yesid Arias & Antošová Gabriela, 2019. "A Spatial Approach for Framing the Development of Tourism: Bahía Solano – Colombia," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 9(2), pages 26-39, December.

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