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Mental health and satisfaction among tax officers

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  • Cooper, Cary L.
  • Roden, Jim

Abstract

This study assessed the mental well-being and job satisfaction of a random sample of 318 tax officers in England, Scotland, Wales and Northern Ireland. It was found that tax officers were less satisfied with their jobs, and showed signs of mental stress in contrast with other normative groups. Using multivariate analysis, it was found that 'autocratic management style' was a strong predictor of job dissatisfaction, while 'qualitative and quantitative work overload' was the major source of lack of mental well-being.

Suggested Citation

  • Cooper, Cary L. & Roden, Jim, 1985. "Mental health and satisfaction among tax officers," Social Science & Medicine, Elsevier, vol. 21(7), pages 747-751, January.
    • Handle: RePEc:eee:socmed:v:21:y:1985:i:7:p:747-751
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    Cited by:

    1. Benzarour, Choukri, 2016. "لإدارة العامة: بعض الأمراض المستعصية و طرق مواجهته [Public Administration: some incurable diseases and ways to deal with them]," MPRA Paper 80229, University Library of Munich, Germany.
    2. Yasushi Suwazono & Mirei Dochi & Etsuko Kobayashi & Mitsuhiro Oishi & Yasushi Okubo & Kumihiko Tanaka & Kouichi Sakata, 2008. "Benchmark Duration of Work Hours for Development of Fatigue Symptoms in Japanese Workers with Adjustment for Job‐Related Stress," Risk Analysis, John Wiley & Sons, vol. 28(6), pages 1689-1698, December.
    3. Schalk, M.J.D. & van den Berg, P.T., 1993. "Mental health in information work," WORC Paper 93.03.005, Tilburg University, Work and Organization Research Centre.
    4. Mei-Yung Leung & Paul Olomolaiye & Alice Chong & Chloe Lam, 2005. "Impacts of stress on estimation performance in Hong Kong," Construction Management and Economics, Taylor & Francis Journals, vol. 23(9), pages 891-903.
    5. Benzarour, Choukri, 2016. "الإدارة العامة: كيف يمكن الإفلات من لعنة أمراضها؟ [Public Administration diseases: How can we escape from its curse?]," MPRA Paper 75008, University Library of Munich, Germany.

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