IDEAS home Printed from https://ideas.repec.org/a/eee/reecon/v80y2026i1s1090944326000013.html

Neuro marketing perspective on online purchase decision making for decoding the digital consumer

Author

Listed:
  • Chawla, Namita
  • Anute, Nilesh
  • Patil, Kunal
  • Ranadive, Amol
  • Pathak, Ganesh
  • Mangaonkar, Mahesh Uday

Abstract

Online purchase decisions are becoming more complicated and are impacted by subconscious cognitive and emotional processes as a result of the rapid rise of e-commerce. These underlying elements are frequently missed by traditional marketing research, underscoring the necessity of a neuromarketing-based strategy. Through the integration of EEG, eye-tracking, and galvanic skin response (GSR) measurements with behavioral surveys, this research seeks to decipher digital consumer behavior by examining the effects of online stimuli, including visual design, website layout, and interactive elements, on emotional arousal, satisfaction, trust, attention, and purchase intention. To gather survey and neuromarketing data, 50–100 participants interacted with e-commerce platforms as part of a mixed-method research approach. To find patterns and connections between physiological reactions, visual attention, and behavioral outcomes, quantitative analysis was done using correlation, descriptive statistics, predictive modeling, and regression modeling. F1-score, precision, accuracy, and recall were used to assess the efficiency of machine learning techniques, such as Support Vector Machines and Random Forest, which were used to forecast purchase behavior based on a combination of neuromarketing and survey variables. The findings show the influence of visual and emotional signals on consumer engagement and insight into the unconscious factors that influence online purchase decisions. Results indicate that neuromarketing metrics provide a robust predictive method for comprehending digital customer behavior when paired with behavioral data. By matching the online experience with the emotional and cognitive behaviors of customers, this research helps designers create user-centered e-commerce interfaces and evidence-based digital marketing tactics that maximize trust, engagement, and conversion rates.

Suggested Citation

  • Chawla, Namita & Anute, Nilesh & Patil, Kunal & Ranadive, Amol & Pathak, Ganesh & Mangaonkar, Mahesh Uday, 2026. "Neuro marketing perspective on online purchase decision making for decoding the digital consumer," Research in Economics, Elsevier, vol. 80(1).
  • Handle: RePEc:eee:reecon:v:80:y:2026:i:1:s1090944326000013
    DOI: 10.1016/j.rie.2026.101111
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S1090944326000013
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.rie.2026.101111?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:reecon:v:80:y:2026:i:1:s1090944326000013. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/inca/622941 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.