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A multi-study examination of gamers’ switching intention and behavior from pirated to authentic video games: Moral cleansing and push-pull-mooring

Author

Listed:
  • Wang, Houcai
  • Tang, Zhenya Robin
  • Amin, M.A. Shariful

Abstract

Piracy continues to be a complex and evolving challenge for the video game industry. Gamers' transition from pirated to authentic video games refers to the actions taken by individuals who had previously used pirated video games but have now chosen to legally purchase and play authentic games. This work aims to examine what drives gamers' switching from pirated to authentic games. We based our research model on the push-pull-mooring framework and moral cleansing theory and validated it through a multi-study design that combined a scenario-based experiment and an online survey. Our results indicate that guilt not only positively influences gamers’ switching directly but indirectly through perceived security risks, perceived convenience, socializing, and descriptive norms. Our research adds to the current literature of digital piracy, platform switching intention and behavior, and moral cleansing. The implications of our research findings for the online gaming industry and other practitioners are further discussed.

Suggested Citation

  • Wang, Houcai & Tang, Zhenya Robin & Amin, M.A. Shariful, 2026. "A multi-study examination of gamers’ switching intention and behavior from pirated to authentic video games: Moral cleansing and push-pull-mooring," Journal of Retailing and Consumer Services, Elsevier, vol. 92(C).
  • Handle: RePEc:eee:joreco:v:92:y:2026:i:c:s0969698926000792
    DOI: 10.1016/j.jretconser.2026.104799
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