Author
Listed:
- Song, Xiaofei
- Liu, Xiaohui
- Zheng, Shiying
- Xu, Wen
Abstract
As live streaming has become increasingly prevalent in recent years, concerns over addiction to it are rising. Drawing on self-presentation theory, this study examines how viewers' desire for online self-presentation contributes to live streaming addiction. An online survey collected a sample of 400 responses from viewers of live streams. Partial Least Squares-Structural Equation Modeling (PLS-SEM) was utilized to test our proposed research model. Our findings indicate that social influence and personal control both enhance viewers' inclination to engage in online self-presentation. This inclination indirectly enhances addiction via viewer engagement, which was measured through a two-dimensional construct: monetary and non-monetary engagement. Using moderated mediation analysis and structural equation modeling–artificial neural network (SEM-ANN) methods, we further validated the mediating effect of viewer engagement, with streamer expertise as the moderator. Streamer expertise positively moderates the relationship between online self-presentation desire and engagement, whereas it negatively moderates the impact of engagement on addiction. This study makes three key contributions to the literature: (1) it extends the focus of live streaming research to addiction, highlighting its dark side; (2) it applies self-presentation theory to the live streaming context, thereby enhancing our understanding of online self-presentation; and (3) it offers deeper insights into how the contextual factor-streamers' expertise-influences addiction mechanisms in live streaming. Furthermore, the findings provide valuable practical implications for platforms and policymakers regarding viewer management.
Suggested Citation
Song, Xiaofei & Liu, Xiaohui & Zheng, Shiying & Xu, Wen, 2026.
"Unpacking live streaming addiction: The perspective of self-presentation,"
Journal of Retailing and Consumer Services, Elsevier, vol. 91(C).
Handle:
RePEc:eee:joreco:v:91:y:2026:i:c:s0969698926000433
DOI: 10.1016/j.jretconser.2026.104763
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