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'Irrationality' of managerial judgments: Implications for information systems

  • Moskowitz, Herbert
  • Schaefer, Ralf E
  • Borcherding, Katrin
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    Four principal factors affecting rational information processing behavior in organizations are discussed. These are: (1) the nature and attributes of the messages received from the Management Information and Decision System (MIDS); (2) The personal qualities and attitudes of the manager himself; (3) the degree of social interaction; and (4) if a collective is involved, the format and group decision function used in arriving at a group position. Ways in which information specialists and operations researchers can counter, ameliorate, and exploit managers' judgmental biases and inconsistencies are then proposed. Areas for further research are suggested.

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    Article provided by Elsevier in its journal Omega.

    Volume (Year): 4 (1976)
    Issue (Month): 2 ()
    Pages: 125-140

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    Handle: RePEc:eee:jomega:v:4:y:1976:i:2:p:125-140
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