'Irrationality' of managerial judgments: Implications for information systems
Four principal factors affecting rational information processing behavior in organizations are discussed. These are: (1) the nature and attributes of the messages received from the Management Information and Decision System (MIDS); (2) The personal qualities and attitudes of the manager himself; (3) the degree of social interaction; and (4) if a collective is involved, the format and group decision function used in arriving at a group position. Ways in which information specialists and operations researchers can counter, ameliorate, and exploit managers' judgmental biases and inconsistencies are then proposed. Areas for further research are suggested.
Volume (Year): 4 (1976)
Issue (Month): 2 ()
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