IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v199y2025ics0148296325003650.html

Paradoxical leadership and employee creativity: The role of cognitive complexity and flexibility

Author

Listed:
  • Zhang, Ying
  • Zhang, Yan

Abstract

This study aims to examine how and when paradoxical leadership positively influences employee creativity. Drawing on social cognitive theory, we propose that employees’ cognitive processes—specifically cognitive complexity and flexibility—serve as crucial mechanisms linking paradoxical leadership to employee creativity. Furthermore, we investigate the moderating role of employees’ cognitive appraisals in these mediating relationships. We conducted a multi-wave, multi-source field study with 435 supervisor–employee dyads from five firms in China, along with a cross-lagged online study of 355 employees. The results indicate that employees’ cognitive complexity and flexibility mediate the relationship between paradoxical leadership and employee creativity. Additionally, we find that challenge appraisal strengthens the relationships between paradoxical leadership and both cognitive complexity and flexibility, whereas hindrance appraisal weakens these relationships. We discuss the theoretical and practical implications of the cognitive process perspective linking paradoxical leadership to employee creativity.

Suggested Citation

  • Zhang, Ying & Zhang, Yan, 2025. "Paradoxical leadership and employee creativity: The role of cognitive complexity and flexibility," Journal of Business Research, Elsevier, vol. 199(C).
  • Handle: RePEc:eee:jbrese:v:199:y:2025:i:c:s0148296325003650
    DOI: 10.1016/j.jbusres.2025.115542
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296325003650
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.jbusres.2025.115542?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Gongli Luo & Guangming Zhu & Yanlu Guo, 2023. "Effect of paradoxical leadership on employee innovation behavior in a Confucian context," Asian Business & Management, Palgrave Macmillan, vol. 22(5), pages 2249-2279, November.
    2. Yan Zhang & Ying Zhang & Kenneth S. Law & Jing Zhou, 2022. "Paradoxical Leadership, Subjective Ambivalence, and Employee Creativity: Effects of Employee Holistic Thinking," Journal of Management Studies, Wiley Blackwell, vol. 59(3), pages 695-723, May.
    3. Li, Hua & Li, Fuli & Chen, Tingting, 2018. "A motivational–cognitive model of creativity and the role of autonomy," Journal of Business Research, Elsevier, vol. 92(C), pages 179-188.
    4. Bandura, Albert, 1991. "Social cognitive theory of self-regulation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 248-287, December.
    5. Sun, Ui Young & Xu, Haoying & Kluemper, Donald H. & McLarty, Benjamin D. & Yun, Seokhwa, 2024. "Ethical leadership and knowledge sharing: A social cognitive approach investigating the role of self-efficacy as a key mechanism," Journal of Business Research, Elsevier, vol. 174(C).
    6. Zizhen Geng & Yanfen Wang & Youqing Fan & Chunxia Shan, 2023. "Motivation and hindrance: the mixed blessing of paradoxical leader behaviour for workplace creativity in China," Asia Pacific Business Review, Taylor & Francis Journals, vol. 29(1), pages 206-226, January.
    7. Newman, Alexander & Tse, Herman H.M. & Schwarz, Gary & Nielsen, Ingrid, 2018. "The effects of employees' creative self-efficacy on innovative behavior: The role of entrepreneurial leadership," Journal of Business Research, Elsevier, vol. 89(C), pages 1-9.
    8. Chun-Hsi Vivian Chen & Hung-Hui Li & Ya-Yun Tang, 2009. "Transformational leadership and creativity: exploring the mediating effects of creative thinking and intrinsic motivation," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 6(2), pages 198-211.
    9. Shao, Yan & Nijstad, Bernard A. & Täuber, Susanne, 2019. "Creativity under workload pressure and integrative complexity: The double-edged sword of paradoxical leadership," Organizational Behavior and Human Decision Processes, Elsevier, vol. 155(C), pages 7-19.
    10. Zhang, Yan & Liu, Sheng-Ming, 2022. "Balancing employees’ extrinsic requirements and intrinsic motivation: A paradoxical leader behaviour perspective," European Management Journal, Elsevier, vol. 40(1), pages 127-136.
    11. Scott David Williams, 2004. "Personality, attitude, and leader influences on divergent thinking and creativity in organizations," European Journal of Innovation Management, Emerald Group Publishing Limited, vol. 7(3), pages 187-204, September.
    12. Wei, Wu & Zhou, Ying & Wang, Danni, 2023. "Learning to integrate conflicts: Paradoxical leadership fosters team innovation," Journal of Business Research, Elsevier, vol. 165(C).
    13. Waldman, David A. & Putnam, Linda L. & Miron-Spektor, Ella & Siegel, Donald, 2019. "The role of paradox theory in decision making and management research," Organizational Behavior and Human Decision Processes, Elsevier, vol. 155(C), pages 1-6.
    14. Cheung, Siu Yin & Huang, Emily G. & Chang, Song & Wei, Liqun, 2020. "Does being mindful make people more creative at work? The role of creative process engagement and perceived leader humility," Organizational Behavior and Human Decision Processes, Elsevier, vol. 159(C), pages 39-48.
    15. Miron-Spektor, Ella & Gino, Francesca & Argote, Linda, 2011. "Paradoxical frames and creative sparks: Enhancing individual creativity through conflict and integration," Organizational Behavior and Human Decision Processes, Elsevier, vol. 116(2), pages 229-240.
    16. Yidong Tu & Xinxin Lu & Yue Yu, 2017. "Supervisors’ Ethical Leadership and Employee Job Satisfaction: A Social Cognitive Perspective," Journal of Happiness Studies, Springer, vol. 18(1), pages 229-245, February.
    17. Se-Hyung (David) Oh & Longzhu Dong & Abraham Y. Nahm & Gyu-Chang Yu, 2023. "Fostering innovation and involvement among Korean workers in problem solving through trust and psychological safety: the role of paradoxical leader behaviours," Asia Pacific Business Review, Taylor & Francis Journals, vol. 29(3), pages 701-718, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Tapaswini Panda & SWAMY T.N.V.R.L, 2025. "From Strain to Spark: Examining the Detachment-Flexibility-Innovation Mechanism in IT Workplaces," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 26(4), pages 903-933, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Wu Wei & Ying Zhou & Yan Zhang, 2025. "Fostering team adaptivity under uncertain environment: comprehensive decision-making under paradoxical leadership," Asia Pacific Journal of Management, Springer, vol. 42(4), pages 2427-2458, December.
    2. Gongli Luo & Guangming Zhu & Yanlu Guo, 2023. "Effect of paradoxical leadership on employee innovation behavior in a Confucian context," Asian Business & Management, Palgrave Macmillan, vol. 22(5), pages 2249-2279, November.
    3. Wei, Wu & Zhou, Ying & Wang, Danni, 2023. "Learning to integrate conflicts: Paradoxical leadership fosters team innovation," Journal of Business Research, Elsevier, vol. 165(C).
    4. Miron-Spektor, Ella & Emich, Kyle J. & Argote, Linda & Smith, Wendy K., 2022. "Conceiving opposites together: Cultivating paradoxical frames and epistemic motivation fosters team creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 171(C).
    5. Gianzina, Olga & Paroutis, Sotirios, 2025. "Ambidextrous leadership: A systematic review and roadmap for future research," Journal of Business Research, Elsevier, vol. 189(C).
    6. Martin, Alexander, 2025. "Digital Leadership als Paradoxiebewältigung: Zentrale Herausforderungen der Personalführung im digitalen Zeitalter," Flensburger Hefte zu Unternehmertum und Mittelstand 22, Jackstädt-Zentrum Flensburg.
    7. Tantawy, Maha & Herbert, Kendall & McNally, Jeffrey J. & Mengel, Thomas & Piperopoulos, Panagiotis & Foord, David, 2021. "Bringing creativity back to entrepreneurship education: Creative self-efficacy, creative process engagement, and entrepreneurial intentions," Journal of Business Venturing Insights, Elsevier, vol. 15(C).
    8. Zhongqiu Li & Caiquan Duan & Zhuo Lyu & Xin Xu, 2021. "Why and When Supervisor Developmental Feedback Impact Innovative Behavior: Perspective of Self-Regulation Theory," Sustainability, MDPI, vol. 13(16), pages 1-14, August.
    9. Tapaswini Panda & SWAMY T.N.V.R.L, 2025. "From Strain to Spark: Examining the Detachment-Flexibility-Innovation Mechanism in IT Workplaces," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 26(4), pages 903-933, December.
    10. Olli-Pekka Kauppila & Michiel P. Tempelaar, 2016. "The Social-Cognitive Underpinnings of Employees’ Ambidextrous Behaviour and the Supportive Role of Group Managers’ Leadership," Journal of Management Studies, Wiley Blackwell, vol. 53(6), pages 1019-1044, September.
    11. To, Chester K.M. & Guaita Martínez, José Manuel & Orero-Blat, Maria & Chau, K.P., 2020. "Predicting motivational outcomes in social entrepreneurship: Roles of entrepreneurial self-efficacy and situational fit," Journal of Business Research, Elsevier, vol. 121(C), pages 209-222.
    12. Pidduck, Robert J. & Clark, Daniel R. & Zhang, Yejun (John), 2024. "Cultivating entrepreneurial human capital in multinational corporations: An intercultural paradox mindset lens," Journal of World Business, Elsevier, vol. 59(5).
    13. Heesun Chae & Jisung Park, 2023. "The Effects of Routinization on Radical and Incremental Creativity: The Mediating Role of Mental Workloads," IJERPH, MDPI, vol. 20(4), pages 1-15, February.
    14. Mannucci, Pier Vittorio & Shalley, Christina E., 2022. "Embracing multicultural tensions: How team members’ multicultural paradox mindsets foster team information elaboration and creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 173(C).
    15. Waldman, David A. & Putnam, Linda L. & Miron-Spektor, Ella & Siegel, Donald, 2019. "The role of paradox theory in decision making and management research," Organizational Behavior and Human Decision Processes, Elsevier, vol. 155(C), pages 1-6.
    16. Hao Zhou & Xinyi Sheng & Yulin He & Xiaoye Qian, 2020. "Ethical Leadership as the Reliever of Frontline Service Employees’ Emotional Exhaustion: A Moderated Mediation Model," IJERPH, MDPI, vol. 17(3), pages 1-13, February.
    17. Tran Thi Ngoc Lien, 2024. "Stakeholder Perception of Extracurricular Activities at the Tertiary Level in Vietnam," Studies in Educational Management, EUROKD, vol. 15, pages 35-59.
    18. Sleesman, Dustin J., 2019. "Pushing through the tension while stuck in the mud: Paradox mindset and escalation of commitment," Organizational Behavior and Human Decision Processes, Elsevier, vol. 155(C), pages 83-96.
    19. Carlos Bazan, 2022. "Effect of the University’s Environment and Support System on Subjective Social Norms as Precursor of the Entrepreneurial Intention of Students," SAGE Open, , vol. 12(4), pages 21582440221, October.
    20. Irene Chu & Mai Chi Vu, 2022. "The Nature of the Self, Self-regulation and Moral Action: Implications from the Confucian Relational Self and Buddhist Non-self," Journal of Business Ethics, Springer, vol. 180(1), pages 245-262, September.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:199:y:2025:i:c:s0148296325003650. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.