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Defining information system success in Germany

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  • Agourram, Hafid

Abstract

This article discusses the concept of information system (IS) success in Germany. The aim of the study is to explore how IS success is defined and perceived by a group of managers in Germany. The results show that culture does influence the perception of IS success. The study has many implications for both academic and practice communities. The results are especially important to multinational organizations that standardize IS in different cultures including Germany. The research case is a multibillion dollar Canadian multinational organization which decided to standardize an Enterprise Resource Planning (ERP) system in all its worldwide subsidiaries.

Suggested Citation

  • Agourram, Hafid, 2009. "Defining information system success in Germany," International Journal of Information Management, Elsevier, vol. 29(2), pages 129-137.
    • Handle: RePEc:eee:ininma:v:29:y:2009:i:2:p:129-137
    DOI: 10.1016/j.ijinfomgt.2008.05.007
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    Cited by:

    1. Ugur Bac, 2022. "Strategic Alignment of Management Information System Functions for Manufacturing and Service Industries with an F-MCGDM Model," Sustainability, MDPI, vol. 14(21), pages 1-24, November.
    2. Shaw, Norman, 2014. "The role of the professional association: A grounded theory study of Electronic Medical Records usage in Ontario, Canada," International Journal of Information Management, Elsevier, vol. 34(2), pages 200-209.
    3. Zhu, Yan & Li, Yan & Wang, Weiquan & Chen, Jian, 2010. "What leads to post-implementation success of ERP? An empirical study of the Chinese retail industry," International Journal of Information Management, Elsevier, vol. 30(3), pages 265-276.

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