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The Diamond of Managerial Integrity

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  • Kaptein, Muel

Abstract

Integrity is of as much importance to the manager as it is to the organization and its stakeholders. Therefore, crucial questions are: What distinguishes the manager with integrity? What is typical of the manager of integrity? Is it possible to name generally applicable criteria? On the basis of extensive international empirical research, an in-depth examination of literature and numerous interviews and workshops with managers and employees, this article presents the Diamond of Managerial Integrity. The diamond consists of two layers: on the one hand, the manager is a person of integrity and on the other hand, he stimulates the development of employee integrity. The manager of integrity is Authentic, Reliable and Constructive. The manager of integrity also has a Gentle Hand, a Protective Hand and a Strong Hand towards employees. In this article, each of the six qualities is developed into three elements. The diamond can be employed to assess and enhance the integrity of a manager.

Suggested Citation

  • Kaptein, Muel, 2003. "The Diamond of Managerial Integrity," European Management Journal, Elsevier, vol. 21(1), pages 99-108, February.
    • Handle: RePEc:eee:eurman:v:21:y:2003:i:1:p:99-108
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    Cited by:

    1. Md. Mahmudul Alam & Jamaliah Said & Mohamad Azizal Abd Aziz, 2018. "Role of integrity system, internal control system and leadership practices on the accountability practices in the public sectors of Malaysia," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 15(7), pages 955-976, December.
    2. Abou Bakar & Salman Majeed & Asad Ali, 2010. "Impact of Leadership Integrity on Employee Attitude," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 1(1), pages 81-88, November.
    3. Md. Mahmudul Alam & Razana Juhaida Johari & Jamaliah Said, 2018. "An empirical assessment of employee integrity in the public sector of Malaysia," International Journal of Ethics and Systems, Emerald Group Publishing Limited, vol. 34(4), pages 458-471, August.
    4. Razana Juhaida Johari & Md. Mahmudul Alam & Jamaliah Said, 2020. "Empirical assessment on factors contributing to integrity practices of Malaysian public sector officers," Post-Print hal-03538155, HAL.
    5. Said, Jamaliah & Alam, Md. Mahmudul & Khalid, Maizatul Akmar, 2015. "Relationship between good governance and integrity system: Empirical study on the public sector of Malaysia," SocArXiv hdcf7, Center for Open Science.

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