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An investigation of factors impacting job stress-related presenteeism among child welfare workers

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  • Cain, Michaé D.
  • Stanley, Lauren H.K.
  • Wilke, Dina J.

Abstract

Presenteeism occurs when workers are physically present at work but functionally absent, thereby lowering the productivity and performance of workers, which impacts service delivery. While much is known about how illness-related presenteeism diminishes worker productivity, performance, and well-being; far less attention has been given to presenteeism driven by job stress—particularly within the child welfare workforce. This study used the Job Demands-Resources model to examine the impact of organizational factors on job stress-related presenteeism amongst frontline child welfare workers (N = 733). Hierarchical regression indicated that younger workers, role challenges, organizational characteristics, and job importance significantly predicted job stress-related presenteeism. A post-hoc investigation of role challenges and organizational characteristics revealed that organizational support reduced job stress-related presenteeism, whereas role conflict contributed to its increase. There is a need to offer support and implement mechanisms to reduce presenteeism and to further investigate job stress-related presenteeism among child welfare workers.

Suggested Citation

  • Cain, Michaé D. & Stanley, Lauren H.K. & Wilke, Dina J., 2026. "An investigation of factors impacting job stress-related presenteeism among child welfare workers," Children and Youth Services Review, Elsevier, vol. 187(C).
    • Handle: RePEc:eee:cysrev:v:187:y:2026:i:c:s0190740926003026
    DOI: 10.1016/j.childyouth.2026.109049
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