IDEAS home Printed from https://ideas.repec.org/a/dob/journl/v7y2015i1a3.html
   My bibliography  Save this article

Ali podjetje s področja informacijskih tehnologij prav tako potrebuje sistem CRM?

Author

Listed:
  • Špela Turšič
  • Tomislav Rozman

Abstract

CRM se marketinško postavlja kot prilagodljivo in razširljivo orodje, s katerim je možno enostavno upravljati prodajni in marketinški proces v podjetju. Pri tem lahko sledimo prodajnim aktivnostim od samega začetka stikov s stranko do konca neke dejavnosti.

Suggested Citation

  • Špela Turšič & Tomislav Rozman, 2015. "Ali podjetje s področja informacijskih tehnologij prav tako potrebuje sistem CRM?," Journal of Innovative Business and Management, DOBA Faculty, vol. 7(1).
    • Handle: RePEc:dob:journl:v:7:y:2015:i:1:a:3
    as

    Download full text from publisher

    File URL: http://journal.doba.si/repec/pdf/7_2015_1_alipodjetje.pdf
    Download Restriction: no
    File URL: http://journal.doba.si/letnik_7-2015-st-1/ali-podjetje-s-podrocja-informacijskih-tehnologij-prav-tako
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    CRM; flexible tool; sales process; customer; databases; business world;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:dob:journl:v:7:y:2015:i:1:a:3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tatjana Gorjup Hlade (email available below). General contact details of provider: https://edirc.repec.org/data/dobamsi.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.