Assessing Users’ Satisfaction with Cassava Processing Centre Via Nigerian Stored Products Research Institute (NSPRI) Adopted Villages Scheme in Isale Awe, Kwara State, Nigeria

The study assessed users’ satisfaction with cassava processing centre via Nigerian Stored Products Research Institute (NSPRI) Adopted Villages Scheme in Isale Awe, Kwara State, Nigeria. The population of the study includes all the agro-processors in the study area. A multistage sampling procedure was employed to select 48 respondents (cassava processors). The data acquired with a well-structured questionnaire were analyzed using descriptive and inferential statistics (Linear Regression model). The majority of the respondents were male (83.3%) and educated (66.7%) with a mean age and a mean household’s size of 48.75±12.535 years and 9.08±4.471 respectively. Cassava processing centre provided by NSPRI was widely utilized (weighted mean score (WMS) of 2.58) by cassava processors in Isale Awe. Most of the respondents were more satisfied with the accessibility of the technology (WMS = 3.92). Moreover, 50.0 percent of the respondents were satisfied with NSPRI cassava processing centre on high level. High cost of maintenance (WMS = 2.17) remains the major challenge facing the utilization of cassava processing centre in the study area. The result of linear regression model indicated that age (t = 2.907***) and educational level (t = 3.404***) were significantly related with the level of satisfaction of NSPRI technology. Since educational level is an important determinant of users’ satisfaction with cassava processing centre provided by NSPRI, there is adequate need for advocacy for acquisition of quality education to further enhance effective utilization of technology with attending better output and higher return to investment.