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Promising research opportunities in emotions and coping with conflict

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  • Humphrey, Ronald H

Abstract

This epilogue reviews the highlights of the five articles in this special issue on emotions and coping with conflict. It develops 12 research areas that offer potential for future research breakthroughs. These areas link the five articles to core concepts in emotional intelligence/competencies and Affective Events Theory. Particular attention is given to empathy, the ability to recognize emotions in others, and the ability to express one's own emotions. These three variables are related to moods and job performance, leadership, emotional labor, trust, work-family conflict, and stress. These five articles, together with the 12 promising research areas, suggest practical ways to help employees and organizations cope with conflict in the workplace.

Suggested Citation

  • Humphrey, Ronald H, 2006. "Promising research opportunities in emotions and coping with conflict," Journal of Management & Organization, Cambridge University Press, vol. 12(2), pages 179-186, September.
    • Handle: RePEc:cup:jomorg:v:12:y:2006:i:02:p:179-186_00
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