IDEAS home Printed from
MyIDEAS: Log in (now much improved!) to save this article

An importance of trust in virtual systems of hospitality exchange according to Polish users of

Listed author(s):
  • Krzysztof Stepaniuk


    (Bialystok University of Technology)

Registered author(s):

    The article presents the analysis of opinions of active tourists who are the members of a hospitality exchange network, as well as people who do not belong to it, on the subject of the importance of trust and its influence on the development of modern alternative tourism based on the idea of the couchsurfing in Poland. The following has been analyzed: 1. the level of trust of the website users (CU) in relation to other members of the community, 2. the causes of not using the possibilities of the website by active tourists who are not its users (NCU), 3. the relation between recommendation from people who are the members of the community and the possibility of activating people not interested in the website within the couchsurfing. The research has been conducted by a survey method. Analyzing the obtained data it has been stated that a typical CU in Poland (n=110) is a working man at the age of 24-29 with a higher education, inhabiting mainly big cities. It is a single person declaring a good material situation. He also knows one foreign language in a communicative level. CU indicate that difficulties in planning and accomplishing a longer trip as well as the lack of the sense of independence during a journey are the main drawbacks of trips organized via a hospitality exchange network. Whereas in the case of NCU she is a working woman (n=45) at the age of 30-39 having a higher education and being in an informal relationship. The respondents declare a good material situation and the knowledge of one foreign language. Not using the possibilities of the website by NCU is mainly connected with the lack of trust towards unknown people. At the same time, NCU are not interested in being active in the website, despite the recommendation given them by a familiar person who is a member of the community.

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

    File URL:
    Download Restriction: no

    Article provided by Uniwersytet Mikolaja Kopernika in its journal Ekonomia i Prawo. Economics and Law.

    Volume (Year): 13 (2014)
    Issue (Month): 1 (March)
    Pages: 109-120

    in new window

    Handle: RePEc:cpn:umkeip:v:13:y:2014:i:1:p:109-120
    Contact details of provider: Web page:

    No references listed on IDEAS
    You can help add them by filling out this form.

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    When requesting a correction, please mention this item's handle: RePEc:cpn:umkeip:v:13:y:2014:i:1:p:109-120. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Miroslawa Buczynska)

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.